Purpose: This paper sets out to argue that the strategic implementation of technology is implicated in a range of crises or socio-economic disruptions, like peak oil, climate change and the rising environmental costs of energy consumption. It aims to argue that institutional technological implementation is contested, complex and should not be…

Purpose: This paper seeks to examine the emerging role of the Senior Academic Technology Officer (SATO) in higher education. It aims to consider two existing templates for this professional role derived from mainstream information management and information technology: the Chief Information Officer (CIO) and the Chief Technology Officer (CTO).…

Enterprise Resource Planning (ERP) systems can represent one of the largest investments of human and financial resources by a higher education institution. They also bring a significant process reengineering aspect to the institution and the associated implementation project through the integration of compiled industry best practices into the…

Voice over IP (VoIP) has been infiltrating campus networks, but more like stray weeds in an unattended garden than like a well-planned crop. Trouble is, in most instances, moving directly from a PBX or Centrex service to VoIP represents a shift too costly and dramatic for many academic institutions to undertake. Instead, schools have been…

Uninterrupted, high-bandwidth network connectivity is crucial for higher education. Colleges and universities increasingly adopt gigabit wireless solutions because of their fiber-equivalent performance, quick implementation, and significant return on investment. For just those reasons, Rush University Medical Center switched from free space optics…

The Association Supporting Computer Users in Education (ASCUE) is a group of people interested in small college computing issues. It is a blend of people from all over the country who use computers in their teaching, academic support, and administrative support functions. ASCUE has a strong tradition of bringing its members together to pool their…

At Santa Clara University (SCU), Vice Provost for Information Services and CIO Ron Danielson led the design and construction of the campus's 194,251-square-foot Harrington Learning Commons, Sobrato Technology Center, and Orradre Library, a single building opened in March 2008. Danielson and his team were responsible for describing design goals,…

Mass notification is a high priority in educational institutions. As the number of electronic communication devices has diversified, so has the complexity of designing an effective mass notification system. Picking the right system, with the right features, support services and price, can be daunting. This publication, updated quarterly due to…

Like many institutions across the country, Utah Valley State College (UVSC) found itself struggling to keep its website current. In the spring of 2003, the UVSC's IT department began looking at alternatives that would simplify and streamline the process of updating the university's web pages. Specifically, they wanted a straightforward way to…

The purpose of this article is to explore quality and growth implications emergent from various incremental costing models applied to distance education units. Prior research relative to costing models and three competing costing models useful in the current distance education environment are discussed. Specifically, the simple costing model, unit…

Clemson University implemented Condor architecture on the Blackboard learning management system (LMS) application servers in order to gain higher throughput when processing Blackboard course archives. Condor has typically been used for high-throughput research computing, not applied to non-research problems involving long processing times. This…

The design and implementation of technology can prove a particularly daunting challenge for campus planners and project designers. Specialization is required for the selection and implementation of technologies including the familiar network, telecommunications, and data-processing functions, and also the more esoteric emerging technology labs and…

During 2009-10 the University of Ballarat implemented the open-source learning management system (LMS) "Moodle" alongside its existing legacy LMS, "Blackboard". While previous IT implementations have been troublesome at the university, notably the student information and finance management systems in 2008-09, the…

Institutions of higher education around the world are all faced with the universal impact of globalization and internationalization on higher education. At the same time, information and communication technologies (ICT) continues to impact on all aspects of contemporary education, requiring higher education institutions and stakeholders to be…

Adopting a new technology is an important decision for many academic institutions. Colleges have had to upgrade technology or face diminishing enrollment as students choose to attend other, more responsive institutions. New and imaginative approaches to technology have been developed and implemented by faculty, support staff, and students to…