The phenomenon of harassment in Russian universities creates an environment that can be both threatening to the individual and a source of poor performance by the work group. Policies need to be developed to deal with this destructive form of behavior. [This article was translated by Kim Braithwaite.]

Dormitories, student centers, lecture halls, laboratories, athletic facilities, quads--just try to imagine a residential campus without them. Impossible. They are among its most important assets. As fiduciaries, boards must ensure that those assets are protected and enhanced over time. But how to do so effectively when growing internal and…

Scarcely a week goes by without a headline about the unsustainability of higher education as we know it, under threat from new models, for-profits, or online education. Most threatened are small liberal arts colleges--with commentators predicting the demise of colleges with fewer than 1,000, or even 1,500 students. Are these trends inevitable, or…

"Policy borrowing" continues to be an important factor in the construction of higher education policy in East Asia. Many post-colonial societies have continued to look to the West for models that will assist them to reengineer their universities in the quest for creating world class institutions. Against this background, Hong Kong's…

Universidad Europea de Madrid, along with other universities and the support of the Agency for Quality Assurance, Accreditation and Prospects for the Community of Madrid (ACAP--Agencia de Calidad, Acreditación y Prospectiva de las Universidades de Madrid), developed a tool to measure progress in the construction of the European Higher Education…

In her teaching, research, and community activities in Canada, the author has repeatedly confronted questions regarding equality, diversity, and power. In this article, the author discusses diversity and equal opportunity to achieve excellence in education. Reflecting on these issues should help everyone to understand the complexities involved in…

Faculty are a critical component to the success of the academic branch campus. In an environment where academic quality is constantly in question, the management and leadership of the academic staff are important, particularly when that staff is spread across multiple geographic locations. In this chapter, the author begins by describing the broad…

This paper will focus on the island of Tobago and indicate what practical solutions are best suited for administrators to manage quality and access at higher educational institutions on the island. The key areas to managing quality identified are the inclusiveness of a quality plan, administrators desire to see quality as an institutional culture…

Higher education in the United States is in crisis. Though powerful, the financial maelstrom that has consumed many institutions may not be the vortex of most significance. We argue that colleges and universities have forsaken their fundamental mission and purposes, and particularly the role of religion in those purposes. We first examine three…

There are increasing demands for higher levels of data assurance in higher education. This paper explores some of the drivers for this trend, and then explains what stakeholders mean by the concept of data assurance, since this has not been well defined previously. The paper captures insights from existing literature, stakeholders, auditors, and…

Some might wonder what institutions of education could possibly learn from a mouse, a gecko, or even a polar bear. But when people link those animals to the brands they represent (Disney, GEICO, and Coca-Cola, respectively), they realize that marketing and communications departments at higher education institutions across the world would love to…

Regardless of the source of funding, university quality is based on knowledge, teaching, and research, and hence cannot be run like private enterprises as they are expert organisations that provide solely a public service. The purpose of this paper is to investigate, through the analysis of case studies, whether or not management theory,…

In Portugal, as elsewhere, the rhetoric of managerialism in higher education is becoming firmly entrenched in the governmental policymakers' discourse and has been widely disseminated across the institutional landscape. Managerialism is an important ideological support of New Public Management policies and can be classified as a narrative of…

The purpose of this study is to investigate the integration of strategic management and quality assurance in higher education. The study presents how the value chain can be described in the strategy and quality maps, which are, respectively graphical representations of the strategic plan and the quality assurance system. The quality map is a new…

Purpose: The purpose of this paper is to explore faculty's perceptions of quality management activities (QMA) within their departments, attention being paid to relevant quality aspects and whether quality management contributes to control or improvement of higher education. Furthermore, it examines differences between departments and relationships…