Assessment through new technology has gained a firm foothold within the university system in the last decade. This paper summarizes the experiences that have been made during the introduction of digital examination over the past two years at the Royal Institute of Technology in Stockholm, Sweden. The experiences are divided between three different…

Being a college CIO these days must feel a bit like juggling chain saws with one hand while holding a donation cup in the other. It's unlikely to end well, yet it represents the new normal in IT. While campus clients--from administrators to faculty and students--expect the usual raft of tech services, the IT budget simply can't deliver. In this…

With the US economy continuing its weak recovery, it's tempting to think that IT budgets in higher education might begin to rebound especially in light of the increased focus on online learning. Nice thought, but no. Education costs are rising even faster than those for healthcare, and the public outcry over the cost of higher education…

China has recently launched a radical reform to transform over 600 regional universities into application and technology oriented institutions. The reform is a response to diverse labour market demands, regional economic development and the suboptimal structure of the higher education system, and uses international experiences as a reference.…

IHL, a leading institute offering higher education in the Sultanate of Oman is on the cusp of translating from an organization with conventional modes of teaching-learning to those of the modern day practices notably electronic learning. The challenges posed in the implementation of an environment conducive to electronic learning and its different…

In this article, the author talks about the challenges faced by two schools that lie, coincidentally, just 110 miles apart in the vast spaces of North Dakota. Both schools, members of the North Dakota University System, decided to forge ahead with a unified communications (UC) implementation. And while their final solutions differ, how the two…

Much progress has been made in integrating information and communications technology (ICT) into careers practice, but there is still room for improvement. An international lens is adopted to examine some key elements that contribute to the successful integration of ICT into careers practice. We start by exploring the role of policy, using the UK…

Information technology can be a game changer in higher education, as it has been in other sectors. Information technology has brought about much of the economic growth of the past century, accelerating globalization and fostering democracy. This chapter explores many ways that information technology can be a game changer. Some are as simple as…

This column explores the world of Gene, a composite CIO who leads a sizable IT organization for a top 100 university somewhere in America. The author's goal is to help him navigate the tough times ahead of higher education IT. The author peeks into Gene's daily goings-on, investigates his problems, and helps him to not only survive, but prosper.

Over an 18-month period four New Zealand educational institutions--a university, a private tertiary enterprise, a wananga, and an institute of technology/polytechnic--have engaged in a process of change influenced by technology. Their e-learning capability was benchmarked using the E-Learning Maturity Model, and this information was used to…

Half of servers in higher ed are virtualized. But that number's not high enough for Link Alander, interim vice chancellor and CIO at the Lone Star College System (Texas). He aspires to see 100 percent of the system's infrastructure requirements delivered as IT services from its own virtualized data centers or other cloud-based operators. Back in…

The boundaries between on-line and "real-world" communities are rapidly deteriorating, particularly for the generation of young people whose lives are pervaded by social media. For this generation, social media exchanges are a primary means of communication, social engagement, information seeking, and possibly, a central component of…

How to plan an open and distance learning (ODL) unit in higher education is not clearly described in the literature. A number of ODL facilities at residential universities have not been successful because of a lack of planning or because of failure to ensure that all the different systems for ODL delivery were in place and functioning. This paper…

In 2011, "EDUCAUSE" appointed a research panel of IT leaders from nineteen representative member institutions to both identify and prioritize the top IT issues facing their institutions. In two focus group sessions in September and October 2011, the panel members were asked the question: "What is the single-biggest IT-related issue currently…

This research was undertaken to investigate the issue of how to maximise or make efficient use of bandwidth. In particular, the research sought to find out about what universities in Zimbabwe are doing to manage their bandwidth. It was, therefore, appropriate to survey a sample of five universities and to catalogue their experiences. Results show…