This paper reports on an interpretivist research study that sought to articulate the strategies being adopted by selected universities to recruit, teach and retain students from low socio-economic status (SES) backgrounds. The literature is clear that these students face more barriers and fewer encouragers than their peers to engage with higher…

To better understand Latina/o students' needs in a predominantly White institution of higher education with low Latina/o retention rates, semistructured interviews were completed with 30 Latina/o students. The themes that emerged through qualitative analysis of the interviews were: linguistic and financial barriers; a need for unity; availability…

With the introduction of the Post 9/11 GI Bill in August 2009, Veterans Affairs anticipated a 25% increase in the number of service members who would enroll in higher education (Student Affairs Leadership Council, 2009). Between fall 2005 and spring 2010 semesters, Western Michigan University (WMU; Kalamazoo, MI) experienced a 43% boom, from just…

This study examines innovative practices that have been implemented in a summer session for an elementary school district in the Chicago area, and how program practices of a community college program work to provide academic support for first-generation, college-bound students from low-income households to encourage postsecondary educational…

This article presents the research on support needs of the most vulnerable students in nonuniversity higher education. The research results have revealed that older, part-time students who have family and/or work responsibilities focus on academic information and counselling, foreign language training, distance study centre, legal counselling and…

The research presented in this article aims to validate quality assessment parameters for student support at higher education institutions. Student support is discussed as the system of services provided by a higher education institution which helps to develop student-centred curriculum and fulfils students' emotional, academic, social needs, and…

Athletic departments in National Collegiate Athletic Association Football Bowl Subdivision universities provide academic support services to their student-athletes. Even though student-athletes receive help including career assistance from academic counselors, some studies have found that student-athletes are behind non-athletes in career…

The number of individuals with psychological disabilities attending colleges and universities has increased steadily over the last decade. However, students with psychological disabilities are less likely to complete their college programs than their non-disabled peers and peers with other types of disabilities. This qualitative study explored how…

The transition to higher education can be problematic for some students as they adapt to institutional procedures and degree level working at the same time as developing new social networks. To help facilitate these complex transitions institutions are increasingly turning towards digital technologies to provide both flexible access to resources…

In response to perceived academic unpreparedness on the part of first year students, in the second semester of 2010 a number of departments in the Faculties of Arts, Commerce, Administration and Law (CAL), and Science at the University of Zululand (Unizulu) opted to use the Department of Higher Education and Training's Teaching Development Grant…

This paper utilises the theories of Archer to explore the impact of student "internal conversations" upon the development of reflexive approaches employed by work-based students (WBS). The study informing this paper draws on the voices of a range of WBS on a Foundation Degree in Educational Support within a new university. A range of reflexivities…

Should remediation in higher education be ended? A recent report from Complete College America says exactly that. The authors call for all public institutions of higher education in the United States to stop offering it and instead ensure that students who need extra help take co-requisite requirements, such as extra tutoring. Their…

This research project explored how academic and professional personnel work together in new ways to deliver the best possible student experience. The project analysed why certain models of good working practice seemed to work well. The research investigated: how the change management process was perceived and managed by key stakeholders; the role…

It is beneficial to any institution of higher education to be able to understand why some students are able to persist to graduation and why some students leave college prematurely. Factors concerning retention and persistence of African American men have been a "hot topic" of discussion in higher education. The purpose of this…

This field report investigates how the Advancement Via Individual Determination (AVID) program, a college-readiness system targeting populations traditionally underrepresented in postsecondary education, provides students with consistent academic support while enrolled in a rigorous course of study. The report also addresses strategies AVID…