There are critical demands for sweeping change in colleges, prompting most institutions to examine how leadership can effectively manage this "crisis in higher education" (Heuck, 2012, p.39), while serving their respective clients and meeting their goals. Department chairs in universities are one key to meeting the challenges this…

Career service directors lead the third most common division within student affairs departments, but the leadership of a collegiate career services office has not been represented in higher education research. Obtaining a "good job" has consistently been noted as a main reason to attend college (Pryor, Hurtado, Saenz, Santos & Korn,…

A growing number of studies are focusing on the "fit" between the higher education student and the educational institution. These studies show that a lack of fit between the two generates anxiety, ultimately acting as a barrier to student learning. Research involving 23 higher education students attending a dual-sector further and higher…

The journey of African American student affairs professionals has evolved throughout the history of higher education and student affairs. This study examined the career profiles of ten African American Senior Student Affairs Officers (SSAOs) at predominately White institutions (PWIs) throughout the United States. By using the curriculum vitae and…

The purpose of this paper is to examine the racial conflict that occurred at the University of Michigan (UMI) earlier last year when Black students expressed their frustrations with the underrepresentation, racial discrimination and disparaging remarks against African Americans on campus (Jaschik, 2014). Because student affairs is the service most…

Esther Lloyd-Jones made significant contributions to the field of student affairs during her career, and she is known most commonly for her influence on the 1937 "Student Personnel Point of View" (SPPV). Much of her work can be applied to modern student affairs philosophy and practice. This study explores the early life of Lloyd-Jones,…

The voice of higher education student affairs professionals is under-represented in the well-being literature even though these campus community members are responsible for providing key programs and services that facilitate the holistic development of students. In order to understand the role of well-being in the work-life of these professionals,…

While Hispanic-Serving Institutions (HSIs) enroll at least 25% Latinx students, the perennial question facing HSIs is, "What does it mean for postsecondary institutions to be Latinx-serving"--essentially an organizational identity question. Guided by the extant literature on organizational identity, culture, and institutionalism and…

Student Affairs serves as a viable career option for professionals working in higher education, including Latinas, who have increasingly entered as undergraduate students and found careers in student affairs. Latinas seem to be bottlenecked at midlevel, with few advancing to senior level leadership positions. According to the literature, negative…

For most of his career, the author served as a registrar at Brigham Young University. He has come to understand something about leadership and what it requires to really make a difference in the lives of students as they pursue their education and life dreams. In this article, he shares lessons that he hopes will be beneficial to all his…

This study considers a distinct case of a college outreach program that integrates student affairs staff, academic administrators, and faculty across campus. The authors find that social networks and critical agency help to understand the integration of these various professionals and offer a critical agency network model of enacting change.…

In higher education, the people working in student affairs are as diverse as the students who are served by these professionals. Those who identify as lesbian, gay, or bisexual are often faced with challenges to moving up the career ladder. Many who seek senior-level administrative positions, such as director, dean of students, vice president or…

This article offers some suggestions regarding the development of a support strategy by ombudsmen in order to alleviate international students' difficulties when studying in host universities. It is also shown how the Organisational Justice Theory can be used as a framework for understanding the role of ombudsman in higher education settings and…

This study examined chief student affairs officers (CSAOs) within the four-year colleges and universities accredited by the Middle States Commission on Higher Education. The objectives were to: (a) determine the profile of the CSAO; (b) provide a better understanding as to the role of the CSAO; (c) identify the most common career paths taken to…

A cohort of 15 participants was chosen to engage in a study to identify a relationship between personality type and the propensity to choose professions in student affairs. Participants were chosen based upon specific demographic criteria in an effort to highlight inconsistencies in traditionally accepted variables, including gender, ethnicity,…