Artificial Intelligence (AI) influences many activities and aspects of daily life including the higher education environment. AI in education has become vital for educators and researchers. There is a rising debate regarding the positive advantages and how higher education institutions adapt to changes in the learning perspectives of students.…

There is a growing concern that AI is likely to replace the work done face to face in the classroom by teachers. The concerns also extend to the students use of AI to complete assignments which could impact on their grades either positive or negative and in some cases, when a student work is detected with high AI the work could be classified as…

This dissertation comprises three cross-disciplinary essays on information systems, marketing, and financial outcomes research for nonprofit service organizations. In our first essay, we explore service quality impacts on the constructs of positive and negative word of mouth, developing and validating a new measurement scale, testing it…

Machine learning and data mining techniques have been widely used in educational settings to identify the important features that tend to influence students' learning performance and predict their future performance. However, there is little to no research done in the context of Singapore's education. Hence, this study aims to fill the gap by…

This book facilitates understanding of how artificial intelligence (AI) aids and integrates digital transformation (DT) in education institutions worldwide in various scenarios: learning environments (learning innovation, learning management systems, data and analytics), emerging education trends (business trends, strategic technologies),…

This study investigates current approaches to learning analytics (LA) dashboarding while highlighting challenges faced by education providers in their operationalization. We analyze recent dashboards for their ability to provide actionable insights which promote informed responses by learners in making adjustments to their learning habits. Our…

In this article, we provide an approach to solve the problem of academic specialty selection in higher educational institutions with Ukrainian entrants as our target audience. This concern affects operations at universities or other academic institutions, the labor market, and the availability of in-demand professionals. We propose a…

With the increase in Technology Enhanced Learning (TEL), the effective retrieval and availability of Learning Objects (LOs) for course designers is a significant concern. Text-based LOs can be accessed from structured LO repositories (LORs) and unstructured sources. Different LOR structures and semantically diversified LOs hinder the process of…

In recent years, massive open online courses (MOOCs) have gained popularity with learners and providers, and thus MOOC providers have started to further enhance the use of MOOCs through recommender systems. This paper is a systematic literature review on the use of recommender systems for MOOCs, examining works published between January 1, 2012…

This volume explores the implications of student mobility on higher education across the Asia Pacific Region. Student mobility has become a major feature of higher education throughout the world, and most particularly over the past two decades within the Asia Pacific Region. This system of mobility is entering a period of profound predicted…

The landscape of teaching in higher education is dynamic and driven by the interplay among educators, students and curriculum. Educators play the primary role in presenting curriculum for students to absorb and leading classroom discussions. The onus of teaching is on educators who come with different pedagogical beliefs, teaching styles and prior…

Generic competence (GC) development is an integral part of higher education to provide holistic education and enhance student career development. It also plays a critical role in complementing the curriculum. Many tertiary institutions provide various GC development activities (GCDA). Moreover, institutions strongly need to further understand…

In this study, we introduce a framework designed to help educators assess the effectiveness of popular generative artificial intelligence (AI) tools in solving authentic assessments. We employed Bloom's taxonomy as a guiding principle to create authentic assessments that evaluate the capabilities of generative AI tools. We applied this framework…

Higher education is examining artificial intelligence (AI) as a key to increasing productivity and efficiency as colleges race to remain relevant and competitive in a rapidly evolving industry. With the increase of students taking online classes, professors are looking for solutions to help maintain integrity with their testing remotely. AI has…

The last few years have witnessed significant integration of technology, particularly Information and Communication Technology (ICT) in both content as well as delivery of business courses in higher education. On the one side, the contents related to technological applications are increasingly expanding the space in business education curriculum…