ERIC Number: ED609150
Record Type: Non-Journal
Publication Date: 2020-Jul-6
Pages: 40
Abstractor: ERIC
ISBN: N/A
ISSN: N/A
EISSN: N/A
How You Say It Matters: Communicating Predictive Analytics Findings to Students
Acosta, Alejandra
New America
Predictive analytics has taken higher education by storm, with its promise of closing equity gaps, raising student retention rates, and increasing tuition revenue by keeping students enrolled. Many colleges and universities have made an investment in predictive analytics for student success initiatives, and even more are looking into implementing, expanding, and strengthening the technology. However, getting advisers and other end users to communicate the predictive system findings to students is a vital step in successfully using predictive analytics and doing so equitably is of utmost importance. This report offers research-based guidelines to colleges for engaging in effective, ethical, and equitable communication about predictive analytic system findings to students. It covers how to approach the first engagement with students: how an early alert end user, such as a counselor or adviser, can tell students that a problem has been identified, connect them with resources, and create the behavior change needed for success. It is also a guide for institutional leadership to consider when working with students, faculty, and staff to implement predictive analytics at their institution.
Descriptors: Prediction, Learning Analytics, Higher Education, Information Dissemination, College Students, Academic Advising, Counseling, Behavior Change, Identification, At Risk Students, Communication Strategies, Electronic Mail
New America. 740 15th Street NW Suite 900, Washington, DC 20005. Tel: 202-986-2700; Fax: 202-986-3696; Web site: https://www.newamerica.org
Publication Type: Reports - Descriptive; Guides - General
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: Kresge Foundation; Bill and Melinda Gates Foundation
Authoring Institution: New America
Grant or Contract Numbers: N/A