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Arendt, Julie; Wagner, Cassie – Journal of Web Librarianship, 2010
Web site usage statistics are a widely used tool for Web site development, but libraries are still learning how to use them successfully. This case study summarizes how Morris Library at Southern Illinois University Carbondale implemented Google Analytics on its Web site and used the reports to inform a site redesign. As the main campus library at…
Descriptors: Undergraduate Students, Graduate Students, Web Sites, Research Universities
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Augustine, Susan; Greene, Courtney – College & Research Libraries, 2002
Discusses results of a usability study at the University of Illinois Chicago that investigated whether Internet search engines have influenced the way students search library Web sites. Results show students use the Web site's internal search engine rather than navigating through the pages; have difficulty interpreting library terminology; and…
Descriptors: Academic Libraries, Case Studies, Higher Education, Internet