The study explored usage patterns of the Learning Support Centers in Higher Education (LSCHE) web portal, an open educational resource (OER) that serves learning support center professionals. Results of an online survey taken by LSCHE users (N = 41) tracked their self-reported usage and perceived value of resources on the web portal, which…

Purpose: The purpose of this paper is to empirically assess the payoffs of a corporate portal in an academic institution in Oman and its impacts on business processes and employees. Design/methodology/approach: The study included 100 employees, mostly instructors, in an academic institution. The questionnaire included indicators related to the…

eTextbooks have steadily and recently more rapidly penetrated the textbook market. In order to effectively support students' learning, it is important to comprehend students' experiences using eTextbooks. This survey study was designed to gain an understanding of students' experiences in using eTextbooks and variables that impact their…

This paper extends the research on the Community of Inquiry (CoI) framework of understanding features of successful online learning to include the effects of the software used to support and facilitate it. This study examines how the Learning Management System (LMS) affords people the ability to take actions in an online course. A model is…

The indoor environmental factors considered in higher educational building must be determined in order to meet the user's requirement. Disruption of indoor environment may constitute to reduce occupants' efficiencies and their learning process and activities. But the question is, how to ensure that the provision of indoor environmental aspects…

With the widespread use of mobile phones and portable devices it is inevitable to think of Mobile Assisted Language Learning as a means of independent learning in Higher Education. Nowadays many learners are keen to explore the wide variety of applications available in their portable and always readily available mobile phones and tablets. The fact…

The web 2.0 has already penetrated the learning environment of students ubiquitously. This dissemination of online services into tertiary education has led to constant changes in students' learning and study behaviour. Students use services such as Google and Wikipedia most often not only during free time but also for learning. At the same…

The UK' s Joint Information Systems Committee recently commissioned Ipsos MORI to undertake some research on students' expectations and experiences of the use of ICT in higher education. In this article we attempt to give a flavour of the research findings and comment on some key issues in connection with the use of ICT in higher education. The…

As critical thinking, student-centered learning, and assessment have become essential to the mission of institutions of higher education, librarians are increasingly challenged to assist the university in meeting these goals by teaching information literacy. Information seeking behavior of students has been studied as faculty and librarians…

Purpose: The aim of this paper is to describe a project to provide an online web portal that can be used as a front-end for all university users--students, teachers, staff--and services, library, administration, e-learning, and e-mail. Design/methodology/approach: The profile model proposed is mainly inheritable, defined by profile components with…

As part of university-wide assessment activities at Central Missouri State University, a library assessment program was implemented in 1991. A task force was formed to design an assessment plan that would develop a strategy to determine effectiveness of services; client satisfaction; barriers to improved service; and employee satisfaction within…

Purpose: This paper seeks to look at the usage of the internet by students, academics and university administrators as part of their normal working day. It investigates whether access to computer facilities and the mode of study have any influence, or whether other factors need to be considered when providing services. Design/methodology/approach:…

Suggests that it would be a great aid to making technical information usable if technical writers could acquire superpowers on the spot by uttering an acronym formed from the characteristics of USABILITY: User-centered, Sufficient, Accurate, Brief, Instructional, Logical, Informative, Task-oriented, and You, the technical communicator. (RS)

Discussion centers on the age at which college women first used health services for gynecological reasons, how often they sought professional help, where they obtained services, and what factors influenced levels of satisfaction. (Author/MJB)

This paper discusses findings and data analysis issues that resulted from a case usability test. The case usability test was conducted as part of a redesign project that aimed to update the existing home page of Indiana University Bloomington. The home page contained links to the Web sites that various institutions in the university had already…