The higher education sector today faces an environment unlike any it has seen before. Serving a wide variety of internal and external stakeholders and facing diverse and fast-changing economic, social, and political pressures, universities can benefit from corporate-like approaches such as the use of analytics to inform strategic decision-making…

Data quality has become a pressing issue for many campuses in recent years, as colleges struggle to extract timely, accurate, and consistent information from ever-proliferating institutional data sources in order to meet strategic decision-making and accountability demands. In this mixed methods study, a survey and semi-structured interviews were…

This 60-Second survey (Appendix A) was a partnership between the American Council on Education (ACE) and AACRAO. Colleges and universities have invested in the use of data analytics to improve student outcomes, close attainment gaps, and improve organizational performance. As environmental conditions continue to evolve, the pressure to do so in…

The need for data-informed decisions is not limited to national policy, state systems, or senior leadership of postsecondary institutions. Decisions that impact the achievement of higher education missions are also made by students, faculty, frontline staff, and program administrators--all of who deserve data and information to support their…

Vice chancellors of public universities in the Southern African Development Community (SADC) region face a myriad of challenges that require research- and data-driven decision-making. This paper presents a decision-making model for college and university leadership - The Two-Way Practitioner-Researcher Loop. This scholarship of practice has the…

This study examines the feasibility of publication imports that may significantly change school rankings in higher education. A small offshore branch campus is used as a case study. The results show that a higher ranking of the offshore campus is largely due to visiting faculties from its parent university in the United States. This implies that…

This chapter describes how data analysis and data-driven decision making were critical for designing, developing, and assessing a new academic program. The authors--one, the program's founder; the other, an alumna--begin by highlighting some of the elements in the program's incubation and, subsequently, describe some of the components for data…

When Geoffrey Sherington and I set out on our project on the Australian Public University, which culminated in "Sydney: The Making of a Public University" (2012), we wanted to move away from the emphasis of conventional institutional history on chancellors, vice-chancellors and governing councils in order to explore the university as a…

We highlight three ways of conceptualising and enacting academic development: firstly as authentic, practice-based activity, secondly in terms of a new transformative paradigm for academic development units (ADUs), and thirdly as a space for disruption. We illustrate these conceptualisations through our investigation of the practice of internal…

Benchmarking has traditionally been viewed as a way to compare data only; however, its utilisation as a more investigative, research-informed process to add rigor to decision-making processes at the institutional level is gaining momentum in the higher education sector. Indeed, with recent changes in the Australian quality environment from the…

In this article, the author discusses how universities and the academics who work in them understand the relationship between teaching and research. In several countries, acknowledgement of the need to link teaching and research has led to the development of institutional strategies to achieve this goal. In South Africa, the linking of teaching…

Australian higher education lags behind other western countries in relation to access and attainment of equity groups (Organisation for Economic Development [OECD], 2010). This is despite major policy reforms in the last two decades targeting better educational outcomes for students from disadvantaged backgrounds. The Australian Labor Government's…

Using concepts from Davenport and Prusak's "Working Knowledge" and other recent research on knowledge management, this article discusses the processes through which institutional knowledge is created, managed and transferred throughout the university and ways in which institutional researchers can improve these processes. A special emphasis is…