Over the last decade, the assessment of student experience has gained significant prominence in Australian higher education. Universities conduct internal surveys in order to identify which of their services students rate higher or lower on importance and performance. Thus, institutions can promote highly performing areas and work on those needing…

This article summarizes the process of conceptualizing the third mission of higher education institutions. First, the relevant changes in the socio-economical context of higher education are enumerated and institutional responses are described. Next, the main trends in defining the third mission are delineated, and the ways in which the various…

This paper reviews the new directions in institutional research on undergraduate racial/ethnic and socioeconomic diversity at the University of California, Berkeley. The use of SERU/UCUES and other web-based census surveys has made possible more detailed and extensive analysis of student diversity. Included is research on an expanded number of…

In this chapter, the author contemplates the future of accreditation in the changing landscape of higher education in the United States. He presents a set of proposals for how accreditation can regain the confidence of college leaders and public policymakers. He begins with the assumption that changes in accreditation--some significant in their…

Among all the students who transfer from one institution to another during their academic careers, a distinct group of "reverse transfer" students has emerged over time. Reverse transfer occurs when students begin their college careers at 4-year institutions but eventually transfer into 2-year institutions. Using student unit record data…

This report presents an analysis of the diversity of income streams in UK higher education institutions (HEIs) at a time when the sector is facing considerable uncertainty. The research was conducted over a six-week period from March to April 2010 and, as such, it predated the establishment of the new Coalition Government in the UK. In the period…

During the past decade, there has been significant growth in the number of international students seeking access to South African higher education institutions. Concomitant with this growth has been a need for management of the internationalisation process at higher education institutions; however, this has not always been forthcoming. This…

This paper reviews the literature using the word "crisis" in relation to current higher education and analyzes claims of three specific crises of the past 25 years. It considers reasons why educational institutions may be particularly vulnerable to claims of crisis and offers some ideas about the nature of higher education crises and the…

The development of institutional research through the past two decades is reviewed briefly and its future outlook discussed, including efforts of researchers to communicate their findings. (LBH)

Identifies four trends in corporate information technology and applies them to the academic workplace and institutional research. Trends are (1) knowledge management, (2) enterprise resource planning, (3) data warehousing, and (4) electronic commerce. (Author/DB)

The purpose of this article is to analyze the present tendencies and characteristics, as well as the present and future perspectives of the process of internationalization in Latin American universities, in light of the results yielded by studies carried out in the region by the World Bank and the European Commission. Emphasis will be placed on…

The report on utilization of residence hall facilities consists of detailed data collected in the sixteenth annual survey which was conducted during the fall of 1989. The study includes all State-operated institutions which have residence hall facilities. A listing of these institutions, organized by institutional type, is provided but does not…

Developing a rational scanning process that reaches a balance between what is needed and what is possible within the limitations of an institution's resources is discussed. The different kinds of scanning, which kind to use at each stage of the process, and why are described. (MLW)

Longitudinal data from seven institutions demonstrate the utility of comparative trend analysis of teaching loads. (Editor)

This proceedings document is comprised of the 18 papers, panel presentations, and work shares presented at a 1996 conference on institutional research. The papers are: (1) "Using Cohort Analysis To Evaluate the Impact of a Support Program for Minority Students" (Hershel Alexander); (2) "The Institutional Researcher as Program Evaluator:…