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Beyond Customer Satisfaction: Reexamining Customer Loyalty to Evaluate Continuing Education Programs
Hoyt, Jeff E.; Howell, Scott L. – Journal of Continuing Higher Education, 2011
This article provides questionnaire items and a theoretical model of factors predictive of customer loyalty for use by administrators to determine ways to increase repeat purchasing in their continuing education programs. Prior studies in the literature are discussed followed by results of applying the model at one institution and a discussion of…
Descriptors: Continuing Education, Marketing, Satisfaction, Evaluation
National Advisory Council on Women's Educational Programs, Washington, DC. – 1982
This seventh annual report of the National Advisory Council on Women's Educational Programs covers a wide range of topics. The first part of the publication briefly discusses the new federal role in education. The Advisory Council reviewed the federal sex equity activities in education in light of the Reagan administration's views regarding the…
Descriptors: Access to Education, Elementary Secondary Education, Equal Education, Evening Programs

Gottlieb, Suzanne – Journal of Legal Education, 1979
Part-time day legal education--the need, purposes, drawbacks, and how it has been and is being utilized--is discussed. Part-time day legal education is seen as being available to a group of people who have been restricted from attending law school, i.e., parents, usually women. A survey is reported. (MLW)
Descriptors: Access to Education, Curriculum Development, Day Programs, Evening Programs
Watness, Calvin Meredith – 1969
The purposes of this study were: (1) to determine the current evening/adult education administrative practices in community colleges in Washington State as perceived by the presidents, the deans of instruction, and the directors of evening/adult education; (2) to analyze selected administrative relationships between the full time day programs and…
Descriptors: Administrative Policy, Administrators, Adult Education, Advisory Committees
ELLWOOD, CAROLINE – 1967
THIS SURVEY OF UNIVERSITY-LEVEL ADULT CREDIT AND NON CREDIT COURSES COVERS OVER 30 COLLEGES AND UNIVERSITIES IN GREATER NEW YORK--LARGELY EVENING COLLEGES, COMMUNITY COLLEGES, AND COMMUNITY SERVICE PROGRAMS. AN HISTORICAL REVIEW PORTRAYS THE GROWTH OF LIBERAL ADULT EDUCATION SINCE THE FOUNDING OF COOPER UNION IN 1859. A SURVEY OF ADULT EDUCATORS…
Descriptors: Adult Education, Adult Educators, Adult Programs, Community Colleges
Freidman, William – 1979
The problems of class scheduling in higher education institutions are discussed in this research study that investigated the scheduling preferences of students at Fontbonne College, a small, private, four-year college in Missouri. Scheduling for nontraditional, part-time students at Fontbonne has centered on evening and weekend classes with…
Descriptors: Access to Education, College Faculty, Evening Programs, Flexible Scheduling

Webb, Marion Stanton – College and University, 1993
A survey of 1,499 graduate students from 7 colleges and universities in northeastern Ohio identified 15 major factors in graduate business school choice: academic reputation, accreditation, evening classes, programs, potential degree marketability, part-time programs, completion time, proximity, costs, faculty contact time, location, library size,…
Descriptors: Accreditation (Institutions), Business Administration Education, College Administration, College Choice