Students' feedback is usually gathered in institutions of higher education to evaluate the teaching quality from the students' perspective, using questionnaires administered at the end of the courses. These evaluations are useful to pinpoint the course strengths, identify areas of improvement, and understand the factors that contribute to…

This study applies the Full Range of Leadership Model (Bass & Avolio, 1994), which includes the popular concepts of transformational, transactional, and non-leadership, in a university intensive English program (IEP) with the goal of better understanding effective teacher leadership practices in a TESL context. Fifty-nine pre-collegiate IEP…

Online higher education has rapidly expanded in the United States and displays a great opportunity for growth. Coupled with the growth of e-learning is the need for adjunct faculty to satisfy the need for additional online classes. Despite the importance of online adjunct faculty, little research has been performed to determine their work…

This paper addresses the shortage of studies on the 'success' of care-experienced young people in Higher Education (HE) internationally. It draws on the findings of a study of a near peer, pre-entry coaching intervention developed in England to address stakeholders' concerns around a lack of 'success' post entry to university, linked to gaps in…

Although distance learning has become an essential part of everyday life of most students during quarantine, there is little evidence regarding its effectiveness among Ukrainian students. The objective of the research is to estimate the effectiveness of current distance learning process in Ukrainian higher educational institutions; outline types…

Purpose: Critical success factors (CSFs) in total quality management (TQM) implementation are vital to the quality improvement of organizations, including higher education institutions (HEIs). The present study aims to attempt to develop a TQM paradigm contextualized to HEIs in the Philippine setting. Design/methodology/approach: A total of 309…

Some employers contend that the college graduates they hire should have stronger communication and critical thinking skills upon arrival from their various college/university programs in which they majored. As higher education continues its efforts to meet the demands for employers, the authors contend that the benefits of participation in debate…

Purpose: The purpose of this paper is to explore structural relationships among the variables of brand association, student trust, commitment, and satisfaction in the higher education sector. Design/methodology/approach: A survey was used to collect data from a sample of 500 students who studied at universities in Taiwan in 2016. These data were…

Surveys asking Higher Education students about feedback tend to find similar results: feedback should be prompt, specific, understandable and regular. Efforts to improve the feedback experience therefore emphasises that feedback be more frequent, detailed and turnaround times reduced. However, indications that students misunderstand key phrases in…

This study utilises the effort-reward imbalance (ERI) model of job stress to predict several indices of well-being in academics in the UK: mental ill health, job satisfaction and leaving intentions. This model posits that (a) employees who believe that their efforts are not counterbalanced by sufficient rewards will experience impaired well-being…

The evaluation of a program's compliance with service delivery and features necessary for the attainment of the program's educational objectives, student outcomes and continuous improvement is an important element in program accreditation and continuous improvement process. The study reported in this paper investigated the possible effects of…

This research aims to investigate the organisational factors that influence the motivation to work and their consequences on health perception and satisfaction with life for teachers in private Higher Education institutions. The study has emerged as a result of the need to understand the teaching profession in Brazil since the implementation of…

Conceptual and empirical studies on the impact of physical environments in educational settings are lacking. In comparison, consumption environments research has a rich history. In this paper we bring together these two research streams to develop (Study 1) and test (Study 2) an "Eduscape" model of the effects of emotions and…

Satisfaction (Happiness at Work) and Employee Intention to stay with an organization, utilizing dimensions of servant leadership practices. The six dimensions of servant leadership practice were Values People, Develops People, Builds Community, Provides Leaderships, Displaying Authenticity, and Shared Leadership. The participants consisted of 59…

Regarding higher education as a type of extended duration service, this article proposes a framework considering adjusted expectation, disconfirmation, satisfaction, and commitment in a conceptual model to explain international student loyalty. Employing a structure equation model to the sample data collected from 252 Vietnam overseas students…