Very little is known about whether and what kinds of research are being undertaken at private higher education institutions (PHEIs) in South Africa. This article draws on a recent survey of all registered PHEIs undertaken by a group of interested private higher education providers. This survey was facilitated by the Council on Higher Education…

The paper aimed to explore the self assessment practices in higher education in Bangladesh with special reference to Department of Business Administration of Shahjalal University of Science and Technology. For self assessment purpose the researchers have collected opinion from students, alumni, employer and faculty members on eight areas. In…

This article asks whether institutional research could help improve the quality of student engagement by researching at sub-institutional levels such as in courses bridging students from school into higher education. In answer it argues two interacting propositions: one, that student engagement provides useful indicators of quality in higher…

The authors investigate how Third Mission activities at universities, such as the outreach and technology transfer functions, are anchored in organizational structures and practices, and discuss the implications of this relationship for the success of the activities. They draw on case studies of two Swedish university colleges to illustrate the…

In recent times, higher education institutions have paid increasing attention to the views of students to obtain feedback on their experience of learning and teaching through internal surveys. This article reviews research in the field and reports on practices in other Australian universities. Findings demonstrate that while student feedback is…

The Management of one college at Unisa initiated a structured mentoring programme to develop researchers, among others. This article reports the views of 43 mentees of the programme one year after implementation. The research design was a survey. The items in a questionnaire were influenced by the self-efficacy theory and the constructivist views…

The state of higher education today is one of change and stasis. Economic vulnerability, globalization, technological innovation, and an increasingly competitive market underlie the need for change in higher education. At the same time, there are strong and stubborn forces at work supporting the status quo. Though daunting, institutions of higher…

This research examines the practices used in assessing students' competencies in the European Higher Education Area. The main objective is to describe the current situation in the Spanish universities, concentrating upon the following questions: what are the most common assessment practices used by academics; how do university academics evaluate…

During the last two decades, many higher education systems in the world have attempted to evaluate and improve the quality of education, research and services at the university and higher education level. Countries which have been successful in these attempts have initiated continuous evaluation and applied internal evaluation as a basis for…

Purpose: This paper aims to present an in-depth case study with student perceptions of service quality, discussing the relevance of these perceptions for the important issue of quality improvement in higher education. Design/methodology/approach: The paper presents institutional research carried out in a multi-campus system in Spain made up of…

Technical programs at the higher education level play an important role in the journey of economic development. Technical institutes in Taiwan have been facing challenges while the Taiwan economics rapidly changes in the recent years. Nowadays, the fast revolution of technology and socioeconomic structures just challenges the efficiency and…

An analysis of variance approach to estimating reliability is examined. This approach uses an internal-consistency index for estimating the reliability of survey instruments containing ranked items, and is recommended when the relative ranking of item means is of interest to survey researchers. The computation of this index is demonstrated using…

A guide to survey research is presented for both novice and experienced researchers. Steps of the survey research process are covered: (1) planning the survey to determine the purpose of the study, collecting background information, designing the sample, and making a time line for completing the project; (2) questionnaire design, including the…

In the spring of 1975, a total of 634 colleges and universities were surveyed to determine the institutions' use of the College Level Examination Program (CLEP) General Examinations to award credit. Of the total, 535 institutions completed and returned usable questionnaires. This report presents a full account of the survey and its findings. Some…

The results of a survey of college offices of institutional research in the United States and Canada are presented. Offices were asked about use of computers in developing management information, interaction with the computer, types of hardware available, and the languages used. (Author/MLW)