Post-secondary institutions are required to complete a variety of quality assurance activities including external program review, a process of inviting external reviewers from outside the institution to provide constructive feedback on all aspects of an academic program. While external program reviews have been completed for decades, there has…

The George Mason University (Mason) offices responsible for institutional reporting and assessment were merged to strengthen and solidify their functions and expertise. The organizational structure creating the Office of Institutional Effectiveness and Planning (OIEP) was intended to engineer a new paradigm where assessment would inform the…

The problem addressed in this study was determining the preparedness of 100 U.S. Higher Education Institutions for the revised certified public accounting examination scheduled for release in January 2024. The purpose of this quantitative quasi-experimental research was to use a one-group pretest-posttest design to test the overall preparedness of…

Program-level assessment is a holistic approach for arranging assessments throughout a degree program that supports sequential development of discipline knowledge, transferable skills and career readiness. Currently, the modular arrangement of courses means that student learning is partial, limited to passing the assessment and compartmentalized…

Assessment has become increasingly integral to college and university accreditation. While formal assessment has become more of a responsibility for instructors as related to their individual classes and assignments, program assessment is also at the center of these conversations. However, few guidelines and resources are being shared with regard…

The robust evaluation of student equity initiatives is now an expected activity in Australian universities. This paper reports on the development of Swinburne's Higher Education Participation and Partnerships Program (HEPPP) Evaluation Framework in which the project team adopted a student-centred design approach. The needs of Aboriginal and Torres…

One of the widely known evaluation models adapted to education is the Kirkpatrick model. However, this model has limitations when used by evaluators especially in the complex environment of higher education. Addressing the scarcity of a collective effort on discussing these limitations, this review paper aims to present a descriptive analysis of…

Higher education professionals often are tasked with providing evidence to stakeholders that programs, services, and practices implemented on their campuses contribute to student success. Furthermore, in the absence of a solid base of evidence related to effective practices, higher education researchers and practitioners are left questioning what…

The purpose of this article is to investigate how 5G and wireless communication technologies (5G+WCT) might be applied to English language classroom programs in higher education. The paper describes the complimentary roles of 5G and wireless communication technologies in English language teaching, includes student data collecting and…

Digitally enhanced learning and teaching is widely used across the European Higher Education Area, with general acceptance growing over the years and institutions widely acknowledging the benefits it brings to the student experience. The strategic focus being placed on digitally enhanced learning and teaching has increased, undoubtedly accelerated…

Administrators and faculty at many colleges and universities are dedicated to making the faculty hiring process fair and equitable. One program that has shown promise is to train and appoint a Diversity Advocate (DA) to serve on each faculty search and screen committee. In this study, we created and examined the early stages of a DA program at a…

As higher education quality assurance in many countries in Europe has become a mature activity, some agencies carrying out external quality assurance are developing beyond their core tasks and missions. The current study identifies new tasks taken up within quality assurance agencies and analyses the drivers behind such development. Based on an…

Policymakers and institutional leaders in higher education too often make decisions based on descriptive data analyses or even anecdote when better analysis options could produce more nuanced and more valuable results. Employing the setting of higher education program evaluation at a midwestern regional public university, for this study we…

It is incumbent upon universities to deliver quality degree programs that produce employable graduates with discipline-specific knowledge and a well-developed set of generic skills known as graduate attributes. To safeguard the achievement of these outcomes, this paper argues for a holistic, longitudinal approach to degree planning known as…

The purpose of this research study is to explore how current higher education institutions use outcomes-based assessment in student affairs departments to measure their impact in decreasing inequity among students. Historically, assessment has always been an integral part of higher education. Since the 1970's researchers and higher education…