Academic support is an important part of quality education provision in higher education institutions (HEIs). Although many researches discuss about the different approaches and their effectiveness of academic support in retaining students and meeting their diversified needs, there is not so much literature written on the academic support in…

External program review is often considered the "gold standard" approach to evaluating academic programs in higher education. Despite the importance of program review, skepticism persists regarding its ability to meaningfully engage faculty and have sustaining impact on program improvement. This paper builds on the academic Program…

As higher education institutions increasingly seek to scale and access the benefits of staff-student partnerships more routinely many have established institutional programmes. Insight into scaling partnership activity across the institution is integral to the success of such programmes. This qualitative study investigates how a new programme at a…

Generally, project monitoring and evaluation (M&E) are mandatory actions throughout the project planning, implementation and conclusion phases. Although the terms "monitoring" and "evaluation" go together, evaluation is usually conducted after the project is completed and is typically included as part of the project report,…

Quality assurance in higher education has become a global activity. In the European Higher Education Area, cross-border quality assurance has been heavily encouraged by the European Commission. Behind this, lies the belief that encouraging competition among quality assurance bodies and introducing a liberal 'market' logic into the sector would…

The objective of this study was to assess, through a cross-institutional comparison, whether higher education institutions in the Republic of Ireland have responded to Bologna Declaration first- and second-cycle programme restructuring and applied the European Credit Transfer System (ECTS) to similarly-accredited civil engineering programmes in a…

Purpose: This research seeks to identify evidence of innovation elements in the implementation of a sustainable development ecosystem in the HE environment. For the purposes of this investigation, the use of developmental evaluation has been deemed appropriate to fully explore the depths of the topic. Design/methodology/approach: The research…

This report presents the results of an evaluation of the Partnership in Enhanced and Blended Learning West Africa Programme (PEBL-WA). The programme was implemented by the Association of Commonwealth Universities (ACU) working in partnership with Staff and Educational Development Association (SEDA), the Commonwealth of Learning (CoL), The National…

Student learning outcomes assessment, when done right, is an ongoing and systematic process. Faculty and staff for leadership education programs often struggle to develop a comprehensive approach to assess the effectiveness of their programs, especially when those programs are offered through multiple modes of instruction. One department at a…

Institutions of higher education are required by U.S. accrediting bodies to articulate their conceptual framework and develop a viable program improvement plan through a continuous reflective process of progressive problem solving that enables data-driven decision-making practices. To meet or exceed national accreditation standards for leadership,…

A librarian-led Faculty Learning Community (FLC) focused on Open Educational Resources (OER) can be a practical, low risk way to sustain campus-based OER programs during and after initial start-up. Creating a space for sharing teaching successes and challenges is an important goal in the iterative journey toward open. The experiences and trust…

This institutional case study evaluates staff engagement with a rejuvenated Peer Supported Review (PSR) process, which provides a mechanism for staff to review enhancements to practice within the broad arena of learning and teaching activities that impact on the student experience. The process is refreshed with a holistic quality model, which…

The University of Hawai'i at Manoa Assessment and Curriculum Support Center successfully transformed a four-day, in-person Assessment Leadership Institute (ALI) into an online, four-day program designed to cultivate leaders who facilitate collaborative program learning assessment. We share eight successful strategies, including using the flipped…

International Online Collaboration Competencies (IOCCs) are considered essential for global virtual teams, yet no consensus exists on what experts consider as IOCCs and which competencies are involved. To develop a framework to support higher education in designing learning tasks and evaluation instruments for the acquisition of IOCCs, a…

The aim of this paper is to present a comprehensive review of the African Leadership in ICT (ALICT-LATIC) course delivery model, offered by the Global e-Schools and Communities Initiatives (GESCI) from a quality assurance perspective taking into account the delivery model, cultural context, and the distributed nature of the programme and its…