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Direct linkLaw, Kimberli Marie – ProQuest LLC, 2013
The purpose of this study was to remedy the paucity of knowledge about higher education's conflict resolution practice of online dispute resolution by providing an in-depth description of mediator and instructor online practices. Telephone interviews were used as the primary data collection method. Eleven interview questions were relied upon to…
Descriptors: Best Practices, Conflict Resolution, Computer Mediated Communication, Higher Education
Download full textKirleis, Kathryn – 1995
This practicum was designed to explore the impact that exposure to conflict management had on emotionally and behaviorally disordered high school students. High school students who participated in this study were from the west coast of central Florida. The practicum objectives were for students to show a 25% increase in the use of conflict…
Descriptors: Behavior Disorders, Conflict Resolution, Educational Research, Emotional Disturbances
O'Connor, Karen L.; And Others – 1995
Mediation training should produce highly successful mediators who are capable of carrying out smooth and effective mediation. This study assessed subjects' perceptions of the effectiveness of mediation by comparing trained team mediators to untrained team mediators. Subjects (N=30) evaluated videotaped mediation vignettes showing both the trained…
Descriptors: Conflict Resolution, Empathy, Helping Relationship, Higher Education
Donahoe, Susan Srubek – 1996
Mediation or conflict resolution training has been effective in a variety of settings. Using the components of the process (active listening, cooperation, acceptance of differences, creative problem solving, and empathetic responses) students learn to deal with anger and to work with others so as to arrive at solutions peacefully. Some of the…
Descriptors: Communication Skills, Conflict Resolution, Elementary Secondary Education, Higher Education
Peer reviewedStevahn, Laurie; Johnson, David W.; Johnson, Roger T.; Schultz, Ray – Journal of Social Psychology, 2002
Examines the effectiveness of conflict resolution and peer mediation training among California high school students. Explains that two of four classes received five weeks of conflict resolution and peer mediation training integrated into the social studies curriculum. Found greater academic achievement, long term retention, and transfer of…
Descriptors: Academic Achievement, Comparative Analysis, Conflict Resolution, Educational Research
Peer reviewedChetkow-Yanoov, Benyamin – Peabody Journal of Education, 1996
Discusses the development of three different curricula for teaching conflict resolution to students in the Israeli public schools. Explains curriculum goals, presents eight examples of available teaching technologies appropriate for students in different age groups (e.g., peer mediation and second-language learning), and discusses creative…
Descriptors: Communication Skills, Conflict Resolution, Consciousness Raising, Curriculum Development
