This chapter presents a synthesis of the conceptualization and practice of institutional research (IR) in higher education (HE) in emerging countries across Southern Africa, Latin America and the Middle East and North Africa (MENA) regions. The chapter contextualizes the growing need for IR in these regions, identifies problems and challenges…

Institutional performance benchmarking requires identifying a set of reference or comparator institutions. This paper describes a method by which an institution can identify other institutions that are most similar to itself using a methodology that identifies the nearest institutional neighbors based on a balanced set of metrics accessed from…

This article highlights the role of sustainability appraisal for Higher Education Institutions (HEIs). Traditional HEI appraisal systems lack a way to assess the integration of sustainability principles reflecting societal needs with the consequences of research, education and management of HEIs. Two appraisal systems are discussed. The Austrian…

In recent times, higher education institutions have paid increasing attention to the views of students to obtain feedback on their experience of learning and teaching through internal surveys. This article reviews research in the field and reports on practices in other Australian universities. Findings demonstrate that while student feedback is…

This research examines the practices used in assessing students' competencies in the European Higher Education Area. The main objective is to describe the current situation in the Spanish universities, concentrating upon the following questions: what are the most common assessment practices used by academics; how do university academics evaluate…

The purpose of this exploratory article is to broaden our understanding of institutional reputation. It argues that it is vital to understand how prestigious institutions of higher education evaluate the basis of their own reputations. While accepting the importance of institutional research outputs, which are so critical to the current…

Integrating institutional research, outcomes assessment, program review, strategic planning, and accreditation can be a powerful means of creating a culture of evidence-based decision making and continuous improvement. This study examined how this "integrated" model is organized in practice, how such offices began, why this approach was chosen,…

University league tables in their present form have been around for two decades. One of their objectives has been to help would-be university students (and their parents) make an informed choice of university and course. In the United Kingdom, historically, they have taken the form of a numerical hierarchy topped (predictably) by Oxford and…

In the modern world, higher education is transitioning from enrollment mode to recruitment mode. This shift paved the way for institutional research and policy making from historical data perspective. More and more universities in the U.S. are implementing and using enterprise resource planning (ERP) systems, which collect vast amounts of data.…

Quality measurement is essential in every form of research, including institutional research and assessment. Unfortunately, most survey research today (both published and unpublished) is lacking with regards to quality measurement. Reporting means and standard deviations based on ordinal measures is an inappropriate, yet widespread practice in the…

E-learning in the European Higher Education Area has stampeded its way to the foreground of the Quality Assurance (QA) forum, and has become a key issue among quality assurance agencies and institutions in the European Higher Education Area (EHEA). Because internet-based learning is currently such a relevant topic, there is a dire need for the…

Student learning assessment has become one of the central issues of public policy and accountability in higher education. Since the mid-1980s, a number of federal and state commissions and policy organizations have emphasized the importance of assessment for a variety of institutional practices, including student retention, graduation rates, and…

A diverse society has created a diverse education system, which in turn requires diverse and complex mechanisms of quality control. The diversity and complexity of the industrial, service, and knowledge-based economy, with its vast variety of occupations and dynamic labor markets, heavily influences the curricular structures and academic profiles…

The value of qualitative assessment approaches has been underestimated primarily because they are often juxtaposed against long-standing quantitative traditions and the widely accepted premise that the best research produces generalizable and statistically significant findings. Institutional researchers avoid qualitative methods for at least three…

Institutional research (IR) in Latin America is experiencing dramatic growth due, in no small measure, to the need for quality assurance in educational institutions developing trained workforces for emerging economies. Quality can be assured only where it can be measured, and that is at the core of institutional research in countries to the south…