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Olson, Tyler Guy – ProQuest LLC, 2023
Navigating departmental and organizational conflict is an essential function and responsibility of an academic unit leader (dean, associate dean, director, or chair) in higher education institutions (HEIs). During periods of organizational change, conflict tends to increase in complexity and difficulty--in part due to resistance to change--making…
Descriptors: Educational Change, Higher Education, Navigation, Departments
Aski, Janice M.; Jiang, Xinquan; Weintritt, April D. – Modern Language Journal, 2023
This article describes a research study of a three-semester elementary Italian language curriculum at a large Midwestern research university that incorporates intercultural competence (IC) training through cognitive dissonance image analyses, conversations with native speakers, classroom discussion, and reflections to determine the impact of this…
Descriptors: Italian, Second Language Instruction, Higher Education, Cultural Awareness
Reneau, Clint-Michael – Journal of College and Character, 2021
As the nation's personal, social, and political divides deepen and become more contentious, administrators, faculty, staff, and students face the challenge of navigating this division. Issues of human rights, free speech, and college and university policy converge with remarkable contention, leaving many higher education professionals believing…
Descriptors: Caring, Higher Education, Empathy, Stakeholders
Guo-Brennan, Linyuan – Journal of Teaching and Learning, 2022
The COVID-19 pandemic has highlighted the importance of global competence, agility, empathy, and innovation in managing opportunities, crises, and problems. Global learning and engagement in higher education is the pathway towards developing learners' intercultural competence, fostering an appreciation of diversity, inclusion, and equity, and…
Descriptors: Inclusion, Transformative Learning, Global Approach, Empathy
Robson, James; Holgate, Ben; Randhawa, Ashmita – Centre on Skills, Knowledge and Organisational Performance (SKOPE), 2021
This short report is a summary of the findings from "Storycraft: The Importance of Narrative and Narrative Skills in Business." This ground-breaking report reveals how prominent business leaders in the United Kingdom view and utilise narrative as an integral part of doing business. Based on extensive interviews with 34 business leaders,…
Descriptors: Foreign Countries, Story Telling, Business, Job Skills
Robson, James; Holgate, Ben; Randhawa, Ashmita – Centre on Skills, Knowledge and Organisational Performance (SKOPE), 2021
Narrative skills are fundamental and indispensable in business in the twenty-first century. The ability to devise, craft, and deliver a successful narrative is not only a pre-requisite for any Chief Executive Officer (CEO) or senior executive, but is also increasingly becoming necessary for employees in any organisation. This ground-breaking…
Descriptors: Foreign Countries, Story Telling, Business, Job Skills
Britton, Willoughby B.; Brown, Anne-Catharine; Kaplan, Christopher T.; Goldman, Roberta E.; DeLuca, Marie; Rojiani, Rahil; Reis, Harry; Xi, Mandy; Chou, Jonathan C.; McKenna, Faye; Hitchcock, Peter; Rocha, Tomas A.; Himmelfarb, Josh; Margolis, David M.; Niles, Halsey F.; Eckert, Allison M.; Frank, Tana – New Directions for Teaching and Learning, 2013
Contemplative practices, which engage the subjective or "first-person" perspective, are being incorporated into systems of higher education that have traditionally relied on didactic or "third-person" approaches (Dederer 2007; Kroll 2010; Repetti 2010; Roth 2006; Shapiro, Brown, and Astin 2011; Smith 2006; Zajonc 2006). The…
Descriptors: Higher Education, Teaching Methods, Educational Change, Metacognition
Rao, Deepa; Stupans, Ieva – Innovations in Education and Teaching International, 2012
Role-play, in which learners act out roles in case scenarios, appears to be used across a broad range of discipline areas to address learning across the cognitive, psychomotor and affective domains. This paper describes the development of a prospective typology of role-play learning opportunities derived from role-play scenarios used at one large…
Descriptors: Foreign Countries, College Instruction, College Faculty, Guidelines

Nadler, Lawrence B.; Nadler, Marjorie Keeshan – Journal of the Association for Communication Administration (JACA), 1999
Asks how advisees and advisers view adviser empathy in terms of perspective taking, empathic concern, and communicative responsiveness. Examines advisee perceptions/evaluations and the relationship between adviser perceptions of adviser empathy and adviser perceptions/evaluations of communication behavior in advising interaction. Finds that…
Descriptors: Empathy, Expectation, Higher Education, Interpersonal Communication

Woodall, W. Gill; Hill, Susan E. Kogler – Perceptual and Motor Skills, 1982
The relationship between empathy and style of leadership was investigated. Small groups of undergraduates were assessed for predictive and perceived empathy and for leadership style. Multiple regression analysis indicated that predictive, but not perceived, empathy was a significant predictor of leadership style. Other components of leadership…
Descriptors: Empathy, Higher Education, Leadership Qualities, Leadership Styles

Ottens, Allen J.; And Others – Counselor Education and Supervision, 1995
Abductive reasoning, which is the basis of hypothesis formation from observation, may facilitate the development of advanced empathy in counselor trainees, a skill which contributes to more effective counseling. (JPS)
Descriptors: Counselor Qualifications, Counselor Training, Empathy, Higher Education

Gladstein, Gerald A.; Feldstein, JoAnn C. – Counselor Education and Supervision, 1983
Describes the early stages of empathy in counseling--emotional reaction, role-taking, and cognitive suspension--from the perspective of the aesthetic/film literatures. Describes how audience emotional states are created and explains how counselor educators and supervisors can use this information to help counselors increase their empathic…
Descriptors: Counseling Techniques, Counselor Training, Emotional Response, Empathy

Pelias, Ronald J. – Central States Speech Journal, 1982
Demonstrates how oral interpretation scholars can enrich their understanding of the empathic process. Analyzes several concepts of empathy in social cognition research and relates them to various processes interpreters have identified as empathic. Discusses pedagogical implications. (PD)
Descriptors: Definitions, Empathy, Higher Education, Literature Reviews
Jegerski, Jane A.; Upshaw, Harry S. – 1984
Empathy, a basis for altruistic motivation, is viewed as a developmental process by Hoffman and others. Current measures of empathy, such as the Davis Interpersonal Reactivity Index (IRI), have been analyzed by exploratory factor analytic methods which do not allow for the testing of a developmental model of the simplex form. This study was…
Descriptors: College Students, Developmental Stages, Empathy, Factor Structure

Fiske, Susan T.; And Others – Journal of Experimental Social Psychology, 1979
In a study to test whether imagery accounts for the effects of empathy on attributions, it was determined that the imagery explanation of empathy effects was untenable and that the recall of perspective-relevant details was unlikely to mediate attributions of causality in imaginary scenarios. (Author/MH)
Descriptors: Attribution Theory, Empathy, Higher Education, Imagination
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