Twenty scholarly papers and fifteen abstracts comprise the content of the sixteenth annual Brick and Click Libraries Conference, held annually at Northwest Missouri State University in Maryville, Missouri. The proceedings, authored by academic librarians and presented at the symposium, portray the contemporary and future face of librarianship. The…

Constrained public funding for universities and the emphasis placed on university-industry interactions mean that universities are increasingly required to compete for industrial funds for research. This in turn means that universities need to develop a customer service culture in order to be competitive and attractive to industry. Many studies…

Over the past decade, university-based outreach programs, established under the Title VI Higher Education Act in National Centers for Foreign Language and International Studies, have offered a variety of services to schools, community groups, the media, and other colleges and universities. Those outreach programs working in elementary and…