Recently, the rise of generative AI tools such as "ChatGPT" have prompted deep and wide considerations about teaching and learning, student success, research and development, and the use of data for informed institutional decision making. In this volume, authors discuss specific concepts, considerations for use, and some specific tools…

Colleges are increasingly turning to predictive analytics to identify "at-risk" students in order to target additional supports. While recent research demonstrates that the types of prediction models in use are reasonably accurate at identifying students who will eventually succeed or not, there are several other considerations for the…

An effective educational program warrants the inclusion of an innovative construction that enhances the higher education efficacy in such a way that accelerates the achievement of desired results and reduces the risk of failures. Educational decision support system has currently been a hot topic in educational systems, facilitating the pupil…

This research aims to design a helpful methodology for estimating universities' relative impact on students as a sustainability factor in higher education. To this end, the research methodology implemented a two-stage approach. The first stage involves the relative efficiency analysis of the study units using Fuzzy Data Envelopment Analysis. The…

Open-ended responses to surveys can be highly beneficial to higher education institutions, providing clarity and context that quantitative data can sometimes lack. However, analyzing open-ended responses typically takes time and manpower most institutional assessment offices do not have to spare. This study focused on finding a potential solution…

Data Analytics has emerged as an essential skill for business students, and several tools are available to support their learning in this area. Due to the students' lack of programming skills and the perceived complexity of R, many business analytics courses employ no-code analytical software like IBM SPSS Modeler. Nonetheless, generative…

Higher Education Institutions (HEIs) are involved in an evolution to a new model of university called "digital university." This model implies not only adopting new technologies but also developing an organizational strategic transformation which includes information, processes, human aspects, and more. Because an organization's digital…

With the rapid development of science and technology in recent years, the application areas of fuzzy logic have also gained speed. Fuzzy logic is a frequently preferred approach in the educational process, and it can be said that scientific publications on this topic have recently gained momentum in the literature. In this context, the present…

Artificial Intelligence (AI) and robotics are likely to have a significant long-term impact on higher education (HE). The scope of this impact is hard to grasp partly because the literature is siloed, as well as the changing meaning of the concepts themselves. But developments are surrounded by controversies in terms of what is technically…

For this 14th iteration of the International Conference on Educational Data Mining (EDM 2021), the conference was held completely online. EDM is organized under the auspices of the International Educational Data Mining Society and was meant to happen in Paris, France. The official theme of this year's conference was Shifting Landscape of…

Artificial intelligence (AI) has gained both momentum and importance within society over the past several years. This article provides an opening for further discussion to the broader social and digital media research community and those interested in answering important questions related to these areas by leveraging a focused, productive…

In institutional research, modern data mining approaches are seldom considered to address predictive analytics problems. The goal of this paper is to highlight the advantages of tree-based machine learning algorithms over classic (logistic) regression methods for data-informed decision making in higher education problems, and stress the success of…

Rapid advancements and emergent technologies add an additional layer of complexity to preparing computer science and information technology higher education students for entering the post pandemic job market. Knowing and predicting employers' technical skill needs is essential for shaping curriculum development to address the emergent skill gap.…

The pace of retail evolution has increased dramatically, with the spread of the Internet and as consumers have become more empowered by mobile phones and smart devices. This article outlines significant retail innovations that reveal how retailers and retailing have evolved in the past several decades. In the same spirit, the authors discuss how…

In e-learning systems, the tutors play many roles and carry out several tasks that differ from one system to another. The activity of tutoring is influenced by many factors. One factor among them is the assignment of the appropriate profile to the tutor. For this reason, the authors propose a new approach for modeling and evaluating the function…