Examines possible barriers to adequate reference services to children and young adults. Topics discussed include the effects of budget pressures and shifting priorities in public and academic libraries; equity in access to information; reference policies; communication between children and adult services staff and administration; multiple service…

Reviews problems with using blocking software to regulate children's access to areas of the Internet deemed inappropriate. Discusses how blocking software functions, and provides examples of types of consequences that can result. Points out an upcoming court case on the use of blocking software by public libraries and schools. (DSK)

Supports the use of filtering software by parents, schools, and libraries as a least restrictive alternative to criminal prosecution to restrict the availability of pornographic materials on the Internet. Argues that filtering programs work well and do not make most of the mistakes attributed to them by detractors. (DSK)