Keller's book was one of the first works to suggest strategic approaches to the management of higher education institutions. His case study method proved popular with readers. However, the limitations of his approach to strategy grew more apparent over time, although many of his insights remain valid today.

The purpose of this paper is to highlight the complexities involved in higher education provision and how systems thinking and socio-technical systems (STS) thinking approach can be used to understand the education ecosystem. Systems thinking perspective is provided using two case studies: the development of European Learner Mobility (EuroLM)…

This article develops and implements an agile management approach in higher education. Such an approach follows core practices, such as project plans. The project manager has to identify the agility drivers that represent changes and pressures; prioritize agility capabilities to take advantage of changes; identify agility providers to obtain…

This multi-case study examines the Performance funding (PF) policies in four Midwestern states to explore how PF metrics and weights address racial diversity in higher education. Performance funding policies in Illinois, Kansas, Ohio, and Minnesota were examined using both document analysis and semi-structured interviews with state level actors…

The Australian Government Tertiary Education Quality and Standards Agency's (TEQSA's) role is to assure that quality standards are being met by all registered higher education providers. This paper explains how TEQSA's risk-based approach to assuring higher education standards is applied in broad terms to a diverse sector. This explanation is…

This case tells the story of a failed public-private partnership. It illustrates how stakeholders, encouraged by the current political context, rushed into a partnership without establishing a basis for mutual understanding and expectations. As a result of this hasty arrangement, questions emerged over who ultimately controlled decisions related…

Plagiarism is perceived as a serious academic breach in academic institutions. Educational institutions in developing countries as they become intent on building an international reputation, have become more aware of the seriousness of plagiarism. Aiming to explore the academic staff's understanding of plagiarism in an Indonesian higher education…

Scarcely a week goes by without a headline about the unsustainability of higher education as we know it, under threat from new models, for-profits, or online education. Most threatened are small liberal arts colleges--with commentators predicting the demise of colleges with fewer than 1,000, or even 1,500 students. Are these trends inevitable, or…

Regardless of the source of funding, university quality is based on knowledge, teaching, and research, and hence cannot be run like private enterprises as they are expert organisations that provide solely a public service. The purpose of this paper is to investigate, through the analysis of case studies, whether or not management theory,…

This paper addresses the nature of governors in the governance of further education colleges in an English context. It explores the complex relationship between governors (people/agency), government (policy/structure) and governance (practice), in a college environment. While recent research has focused on the governance of schooling and higher…

In the race to be internationally present, colleges and universities seek increasing ways to partner across boundaries. Sometimes, arrangements are loose configurations including ways in which individual student or faculty study-abroad activities have traditionally been initiated; sometimes, they are more integrally connected to core institutional…

The purpose of this study was to understand the consortial approach to distance education at the state level, with a focus on examining the way three state-level virtual universities engaged colleges and universities in participating in distance education initiatives. Specifically, three research questions guided this study: (1) What structure was…

During 2009-10 the University of Ballarat implemented the open-source learning management system (LMS) "Moodle" alongside its existing legacy LMS, "Blackboard". While previous IT implementations have been troublesome at the university, notably the student information and finance management systems in 2008-09, the…

The purpose of this qualitative, single case study is to explore key leadership principles and strategies related to the "good to great" pattern of growth at Lee University. In order to accomplish this purpose, this study investigates Dr. Paul Conn's thoughts and navigation through times of change, conflict, and the strategic execution of planned…

This article describes the internationalisation of higher education in the era of globalisation in China and Japan. It presents the following issues: the relationship between internationalisation and globalisation; major characteristics of the internationalisation of higher education; a comparison between China and Japan; and the results of…