This study tries to assess the impact of e-learning on the stakeholders, especially teachers and students, and the differences. COVID-19, the current pandemic, is taken as the context. A structural equation modeling approach is undertaken, and PLS-SEM (partial least squares) (multi-group) method is chosen. Perceived Usefulness and Perceived Ease…

The purpose of this qualitative study was to explore how employees at a midsized public university in the U.S. South experienced working from home during the coronavirus pandemic of 2020-2021. Most employees in higher education settings were affected by the pandemic. Administrative and clerical and support staff had to determine how to provide the…

There are over 2.5 million people employed full-time by higher education institutions across the United States, with over 1 million full-time employees at individual Research 1 (R1) higher education institutions. R1 higher education institutions employ thousands of individuals and spend at least $5 million on research expenditures. R1 higher…

The COVID-19 pandemic has significantly impacted mental well-being, leading to increased stress, anxiety, and social isolation, particularly affecting students' self-confidence and academic performance. This study aims to establish the relationship between anxiety levels and student satisfaction with distance learning in taxation during the…

Research is urgently required to understand COVID-19's impact on international students and satisfaction with support interventions. This study investigated these dimensions for international business students studying in Australia to inform international HE policy and marketing. Qualitative research identified the main impacts: financial hardship…

COVID-19 has had serious consequences in all areas of social life, including education. In this period, distance education appeared as an inevitable solution. Even today, when the pandemic process is over and re-normalization has begun, online teaching environments have become such an indispensable part of education systems that it has been…

Educational institutions around the world transitioned from face-to-face learning to online learning as a direct result of the COVID-19 pandemic. This sudden transition had grave consequences on e-learning service quality (ELSQ) and student satisfaction with online learning; however, what dimensions of ELSQ impacted student satisfaction most…

The COVID-19 pandemic forced Higher Education Institutes (HEIs) to adopt alternative approaches to the delivery of their learning activities, including examinations. Many HEIs choose Remote Electronic Examinations (REEs) as a one-way solution due to physical presence restriction measures imposed by governments around the world. The present study…

During this pandemic period, many external quality assurance agencies organised their external assessment visits to higher education institutions virtually. This has been an experience that must be valued, determining whether in future it makes sense to continue organising visits virtually or adopting other similar formats. To this end, this…

With the emergence of COVID-19 worldwide, interest in blended learning in higher education is rapidly increasing. Despite the fact that the unipolar view that satisfaction and dissatisfaction are measured separately has been emphasized in higher education, fewer efforts have been made in a blended learning context. Therefore, this study attempts…

This study sought to determine whether higher ed employees whose preferred work arrangements are not aligned with their actual work arrangements are more likely to look for other work. The results show that: a) nearly two-thirds of respondents report some degree of misalignment between their preferred and actual work arrangements, particularly in…

Although the grid management system has been in practice for more than a decade, less is known about the system and satisfaction among the people to whom the system applies. This study answers three questions; (i) what is a grid management system? (ii) How did higher education institutions use it during the pandemic? And (iii) How was the…

This national qualitative exploratory study utilizes a critical social class lens to analyze how nontenured part-time faculty members' relationships with their tenured/tenure-track colleagues and management shape their attitudes and behaviors toward their employment in higher education during the COVID-19 pandemic. The 54 participants were…

Indonesian higher education rarely employed e-learning until COVID-19. Many students tried online learning for the first time during the pandemic. After the pandemic ended in 2022, universities switched to blended learning, but student adaptation, system integration, and learning effectiveness remain challenges. This study examines these…

This study is intended to analyze the impact of online and offline mixed teaching methods for university students due to COVID-19. The study was conducted when the government relaxed the restrictions imposed during the COVID-19 period. So, the questionnaire was created using Google Forms and then 550 Questionnaires were distributed via email. On…