The COVID-19 pandemic has had an irreversible impact on the higher education sector. The disruption of the COVID-19 pandemic created challenges for university leaders and their stakeholders who needed to reinvent themselves to operate their campuses during the pandemic (Garcia-Morales et al., 2021). The purpose of this study was to conduct…

There is a growing body of literature on the roles that deans play in challenging times; however, what is often missing are deans' own voices as they reflect on their experiences trying to manage the dilemmas and crises inherent in their work. This is particularly true of the past few years when deans have managed unprecedented levels of…

The impact of the COVID-19 pandemic is being felt across all higher education institutions. Deans, central to institutional response and college/school repositioning, are being challenged to provide leadership that result in successful institutional response. This study illuminates the current understanding of three trends requiring critical…

It is hard to comprehend how U.S. universities and colleges could effectively manage their international engagements without a Senior International Officer (SIO), a position that has grown in scope and complexity over recent decades and continues to evolve as we enter a new era for international mobility and academic linkages. As crucial a role as…

Higher education institutions have evolved into a more stressful environment. Women have been experiencing higher levels of stress than their male counterparts. With higher education adopting to the onset of the pandemic, this brief report studied women's perceived stress in relation to perceived organizational and supervisory support, and age…

The purpose of this qualitative case study was to explore institutional crisis leadership during a global pandemic in the athletic departments of five mid-major universities located in the Midwest United States, including Blue University, Red University, Green University, Orange University, and Purple University. This study examined the leadership…

This article explores the impact of the COVID-19 pandemic on academic department chairs. Through a survey of 172 department chairs in the United States, the central findings of this research--intensified challenges, a multidirectional leadership pivot, and competing perceptions of higher education reinvention--reinforce the liminality of the…

This article examines the experiences and coping strategies of four university middle-managers during the unprecedented time of disruption caused by the COVID-19 pandemic. We use the research approach of autoethnography to reflect on our experiences and decision-making processes. To reflect on how we managed the rapid change and moved from…

The years 2020 through 2021 have been exceptionally turbulent in the United States. We have experienced a world-wide pandemic, extensive racial justice protests, a bitter presidential election, and more. All include race, gender, socioeconomic, and other social identity implications. All have impacted our institutions of higher education. At the…

In higher education, the discursive establishment of 'faculty' vs. 'administrator' creates a dualistic, hierarchical structure, informing relationalities between/within ourselves and faculty. As administrators, we found/find ourselves in relational encounters, entanglements of material-discursive bodies, that we were/are a part of producing. In…

COVID-19 pandemic showed once again the need for quality in online education all over the world. The aim of this research is to solicit how to improve the quality of online education from online education program directors' perspectives. The research was designed as a qualitative case study. Eight participants who were responsible for directing,…

This article is a case study describing the University College of the North's (UCN) response to the COVID-19 pandemic, outlining pandemic planning and management processes at UCN from March 11, 2020, to September 30, 2021. UCN's planning processes evolved from a top-down approach led by administration to an approach that saw greater shared…

This case explores experiences of practicing care-centered leadership during the COVID-19 pandemic. The case narrative is the author's anonymized account of responding with care ethics to specific challenges encountered during the pandemic and the complexities of transitioning into a new leadership role in 2020. The teaching notes and activities…

Since the late 1990s, internet-based distance-education programs have attracted students and instructors who could be geographically distributed: they could learn and teach from anywhere. However, the model for the staff who support distance-education programs was overwhelmingly the traditional place-based office with co-located physical and human…

Aim/Purpose: The objective of the research was to study the relationship of seven independent factors: administrative support, course content, course design, instructor characteristics, learner characteristics, social support, and technical support on quality of e-learning in higher education during the COVID-19 pandemic. Further, the study…