This general qualitative research utilized semi-structured interviews of eight (8) experienced Title IX investigators from institutions of higher education (IHEs) in Massachusetts to understand federal Title IX regulatory compliance burdens. The rate of occurrence of sexual assault and harassment, as forms of sex discrimination, at IHEs remain…

Administrative assistants within the higher education system are a vital part of universities, including supporting students, faculty, and administrators. Although administrative assistants are essential to a college or university, they often lack recognition and salary support for their contributions. This applied qualitative study seeks to…

This qualitative phenomenological study explored the experiences of workplace belonging and esteem of 12 staff members with various minoritized identities working in higher education in the Midwestern United States. While much research focuses on student belonging, this study centered on the perspectives of non-faculty staff, addressing a notable…

The CUPA-HR Higher Education Employee Retention Survey (ERS) was created to better understand the factors underlying the retention crisis that continues in the wake of the COVID-19 pandemic -- the reasons higher ed employees are looking for other employment, the characteristics of those at risk for leaving, and what higher ed leaders can do to…

Higher ed continues to face a retention crisis. Turnover in any role can impact an institution, but turnover in a supervisor role has more far-reaching implications. This report explores higher ed supervisors' likelihood of looking for new employment, their current challenges and working environments, and which job aspects specific to supervisors…

This study underscored the significance of company-paid professional development opportunities for higher education clerical support staff working in higher education facilities. Professional development constitutes an essential mechanism of continual education. It also facilitates the acquisition of innovative knowledge, an enhanced skill set,…

Researchers have developed the concept of organizational stupidity to explain why some organizations lack the ability or willingness to create and use knowledge resources. Indicators of organizational stupidity include a lack of reflexivity, failure to provide justifications for decisions and actions, and avoidance of substantive reasoning. The…

This study explored the explanations for why Black diversity, equity, and inclusion (DEI) practitioners in higher education between Fall 2020 and Fall 2022. Nine participants participated in semi-structured interviews lasting 60-90 minutes to explore a range of topics including their experience as Black DEI practitioners in higher education, their…

The COVID-19 global pandemic had far-ranging consequences for California State University higher education union staff members' mental health and well-being. Research had not yet examined the impact of the pandemic on the California State University system's union front line higher education staff members. The aim of this study was to identify the…

To find out what is needed to speed up the adoption of open sharing and reuse of learning materials and open online courses in publicly funded Dutch institutions of Higher Education, a qualitative research study was conducted in fall 2016. This study examined issues of willingness of educators and management, barriers and enablers of adoption, and…

One aspect of the internationalisation of higher education in Australia has been a large growth in the number of international students enrolled in universities. While this has brought a number of benefits to the institutions, the students themselves report varying levels of satisfaction with their experience. One area which can contribute to…

This report reviews the engagement of older learners (defined as those aged 50 and over) in education and training with particular reference to their involvement in higher education. The ageing of populations was one of the most important trends in the 20th century and will raise major challenges in this century. Appended are: (1) Selected UK…

Purpose: This paper seeks to assess the extent to which learning and Web 2.0 technologies are utilised to support learning and teaching in Africa's higher learning institutions, with a specific focus on Tanzania's public universities. Design/methodology/approach: A combination of content analysis and semi-structured interviews was used to collect…