In 2019, the Washington Student Achievement Council adopted a Strategic Framework to better understand how state higher education policy contributes to campus and student success. The framework organizes the policy work into four areas deemed essential to achieve the 70 percent goal: (1) Affordability; (2) Enrollment; (3) Completion; and (4)…

Purpose: This paper aims to help higher education institutions (HEIs) develop a better understanding of student support and services needs, thereby enabling them to allocate limited resources for initiatives that effectively improve student experience. Design/methodology/approach: An assessment framework following the Kano analysis is developed to…

Supporting student success and meeting college completion and equity goals requires institutions to do more than just work at the margins. Overcoming deep-seated challenges means that campuses need to transform. Successful transformation requires identifying, understanding, and navigating campus culture so initiatives can both implement new…

Tennessee's future will be determined by the number of post-secondary credentials of its residents to support economic development. Additionally, Tennesseans must earn living wages to support their livelihoods. Finally, the psychological development of Tennesseans must be supported, which allows individuals to reach their fullest potential. While…

Recent national trends in US higher education point to the importance of deemphasizing solo and isolated initiatives and focus instead on identifying and addressing institution-wide movements for improvement. These trends suggest that academic advising is entering a new period in which comprehensive, intentional, and integrated advising solutions…

This chapter focuses on institution-wide administration of advising and student success initiatives that address the complexity of higher education. The authors stress the importance of "staying the course" set by campus leadership (or setting a visionary agenda) while being responsible to stakeholders.

Increasingly, obtaining a job that pays family-sustaining wages means getting a college degree or other postsecondary credential. However, according to the 2021 U.S. Census, only 31.5 percent of Texans ages 25 and older have a bachelor's degree or higher. The Texas Higher Education Coordinating Board (THECB)--the highest authority in the state…

This work builds upon the work of the Postsecondary Value Commission (PVC), a group founded in 2019 by the Bill & Melinda Gates Foundation. Consisting of 30 leaders in higher education, including AASCU's former president Mildred García who served as co-chair, the PVC came together to answer the question "what is college worth?" by…

Purpose: The purpose of this study is to demonstrate in the context of quality assurance (QA), how stakeholders define quality education and its connections to maximize value for the stakeholder using a grounded theory approach. Design/methodology/approach: A four-stage research design using grounded theory methodology was used to develop and…

Blended learning, a pedagogical approach that uses a mix of different physical environments as well as digital and non-digital learning tools, has emerged as a cornerstone of modern education. In particular, integrating traditional face-to-face teaching with technology-mediated instruction has gained momentum through the digital revolution and the…

This document is comprised of two sections. The first self-guided tool is intended to support higher education organizational coaches in thinking meaningfully about how to incorporate key equity-minded coaching practices into their coaching roles. The second self-guided tool is intended to support Student Success Center leadership in thinking…

The State Council of Higher Education for Virginia (SCHEV) has a codified responsibility to develop the Commonwealth's state-level strategic plan for higher education and to review The Plan every six years to ensure its relevance in addressing critical issues. In 2019, to fulfill a Code requirement and more important, to identify the main near-…

Nearly two decades into the "completion agenda" in higher education, many community colleges have adopted collegewide reforms designed to improve stubbornly flat rates of student success and address persistent equity gaps. The longer-term effects of such collegewide reforms may take years to observe. In the meantime, college leaders need…

Research shows that teachers of color can benefit all students, particularly students of color, yet only one in five teachers are individuals of color, compared to more than half of K-12 public school students. Increasing the diversity of educators can not only benefit students, but recruiting, preparing, and retaining more teachers of color who…

This book brings together education research and practice carried out by An-Najah National University, a lead Higher Institution in Palestine that managed to move from a face-to-face setting to a fully online learning and teaching environment during the initial COVID-19 outbreak, within a month, seamlessly, which makes a success cases study of…