Saudi Arabia, as delineated in its Vision 2030, has made increasing the participation of the private sector the utmost priority in the development. One of the key policies that Saudi is pursuing for greater private sector involvement is the privatization of government sectors. Parallel to this, higher education is no exception to this trend. A…

Instruction, designed to impact learning, accentuates the quantity and quality of learner interactions. Theoretically, the higher the level or quantity of learner interaction within instruction, the higher the quality of instruction. Learner interactions are fostered through learner-to-learner (L2L), learner-to-instructor (L2I), and…

Quality assurance (QA) studies have introduced different strategies and standards established to help higher education institutions (HEIs) meet their goals. However, in Saudi Arabia, insufficient data on the National Commission for Academic Accreditation and Assessment (NCAAA) and its practices regarding establishing quality standards after the…

This study examined the perceptions of students related to determinants of service quality experienced within both academic and non-academic areas of their respective institutions. As competition increases among higher education institutions so does the need to implement organizational strategies comparable to that of industries outside academia.…

This study has as its aim an exploration of the effects of sources of funding on efficiency in higher education. The question of interest in this study is the extent to which differences among campuses in "demand-side" revenue as a share of all revenues is associated with differences in efficiency, by type of college or university and…

This dissertation examined the higher education internationalization and institutional quality of Saudi colleges and universities in light of the Saudi Vision 2030 of educational improvement. The aim of the study is to investigate the extent to which Saudi colleges and universities implement higher education internationalization and institutional…

Education and academic related services have become as important as manufacturing and, in some cases, even more important. Considering the importance of these services as it relates to manufacturing, a problem exists. Products such as education and academic services are far less specific in value when comparing with manufactured goods, even though…

Customers in the higher education industry in the U.S. are unable to make value decisions about their educational purchases due to a lack of quality measures that enable comparisons of institutions' academic offerings. In an environment in which all student work is posted online, it would be possible to evaluate bodies of student work to enable…

Many countries around the world are implementing changes to their systems of teacher education in an effort to improve the way teachers teach and how much children learn in school. This dissertation uses the case of Ghana to examine how a suite of ambitious reforms--including the upgrading of teacher education to university education, a new…

The purpose of this research was to explore the experiences of self-study steering committee members and workgroups as they navigated the process for institutional accreditation. Viewed through the theoretical framework of sense of community theory, this qualitative phenomenological research study sought to examine the ways in which the self-study…

This study investigated how and to what extent colleges and universities are integrating self-efficacy components within their Quality Enhancement Plans. Higher education institutions that are accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACS), the regional accrediting body for 11 southern states, are…

In many parts of the world, university rankings are now more prevalent and popular than in the entire history of higher education. With growing attention paid to university rankings, the influence of such numbers is ubiquitous on higher education institutions as well as their stakeholders. Universities around the world implement various…

This dissertation includes three essays on the economics of higher education. In the first chapter, I study the effects of college transfer. Over one-third of college students in the United States transfer between institutions, yet little is known about how transferring affect students' educational and labor market outcomes. Using administrative…

Driven by a shifting landscape and increased competition for students, institutions of higher education (IHE) are working to differentiate themselves to consumers in order to attract new students. These differentiation efforts have increasingly focused on the adult, non-traditional student demographic. As IHEs strive to include claims of quality…

The literature of brand management in higher education lacks significant research in two key areas: 1) theoretical models of the evaluation of brand equity and its impacts on supportive behaviors, and 2) a focus on alumni as a critical stakeholder group to higher education institutions. The new model of alumni-perceived higher education brand…