Because many available employee training tools are not suitable for the college or university environment, college personnel trainers must create their own. This article proposes an approach to developing such tools which is based on behavior modeling and is designed to maximize transfer of skills learned to the work environment. (MSE)

A survey of 87 institutions of higher education, most in North Carolina, were surveyed about the provision of structured nontechnical skills training for nonfaculty personnel, including the existence or nonexistence of a training program, program design, levels of management for which training is provided, budgets, on-site versus off-site…