Qualitative aspects of human resource management and leadership are seen as most essential. Based on observations of problematic department management, recommendations are made with respect to selection, training, evaluation, and research and development. (MLW)

The important role of academic department secretaries at institutions of higher education is considered in the context of a survey of 121 academic department support staff. Possible strategies for retaining these valuable employees are offered, including accurate position descriptions, appropriate compensation, team-building programs, and special…

A review and analysis of higher education planning efforts is presented, followed by findings from two studies: (1) the survey of the planning attitudes of administrators in colleges and universities, and (2) a pilot study of the fit between community college division heads' planning perspectives and the assumptions underlying strategic planning.…

A survey of colleges and universities gathered information on the ratio of noninstructional staff to faculty in various departments, ratio of staff to credit hours taught, and the mean number of clerical, technical, and administrative staff in each department. Questions for further study also emerged. (MSE)

A rationale is offered for the use of administrative portfolios to evaluate academic-administrator performance. Representative functions, skills, roles, and activities that could be used to define assessment criteria are specified, focusing on the evaluation of department heads at a public university. Items to be included in the administrative…

A study determined and described the various methods used to evaluate faculty by chairs of management and/or marketing departments in Texas schools or colleges of business administration. In addition, it investigated administrator attitudes about merit and performance compensation systems and the potential problems and benefits stemming from their…

A survey of 109 faculty in a private university investigated attitudes about merit pay. Results suggest need for changes in the design, implementation, and evaluation of merit pay systems. Recommendations are made for faculty input, accommodation of departmental preferences, group incentives, performance standards, professional development,…

A survey of 1,331 business administration school faculty, department heads, and deans investigated attitudes concerning tenure. Results indicated most faculty believe tenure is necessary for academic freedom, but only half of department heads and deans agree. A majority of all three groups agree tenure is overapplied. Most also agree that tenure…

An incentive program that rewards and encourages desirable work traits can improve college or university effectiveness, customer satisfaction, and employee morale without excessive cost. Processes needed, benefits to the institution, costs, program design, challenges to successful implementation, and organizational communication needs are…