This 60-Second survey (Appendix A) was a partnership between the American Council on Education (ACE) and AACRAO. Colleges and universities have invested in the use of data analytics to improve student outcomes, close attainment gaps, and improve organizational performance. As environmental conditions continue to evolve, the pressure to do so in…

We highlight three ways of conceptualising and enacting academic development: firstly as authentic, practice-based activity, secondly in terms of a new transformative paradigm for academic development units (ADUs), and thirdly as a space for disruption. We illustrate these conceptualisations through our investigation of the practice of internal…

This AACRAO "60 Second Survey" asked respondents to identify the size, composition, name and level of decentralization for the Office of the Registrar. There were 1,389 unique institutional responses that represented 21 countries, commonwealths or territories, all 50 states plus the District of Columbia, Puerto Rico, Guam and 9 Canadian…

This discussion constructs a survey data quality strategy for institutional researchers in higher education in light of total survey error theory. It starts with describing the characteristics of institutional research and identifying the gaps in literature regarding survey data quality issues in institutional research and then introduces the…

Organizations are thought to adopt or evolve to an organizational strategy that will improve organizational effectiveness. Familiar strategies in the business world include a production strategy, low cost strategy, and market orientation strategy. In the world of higher education however organizational strategies may take a different form such as…

Purpose: This paper aims to present an in-depth case study with student perceptions of service quality, discussing the relevance of these perceptions for the important issue of quality improvement in higher education. Design/methodology/approach: The paper presents institutional research carried out in a multi-campus system in Spain made up of…

This paper intends to construct a survey data quality strategy for institutional researchers in higher education in light of total survey error theory. It starts with describing the characteristics of institutional research and identifying the gaps in literature regarding survey data quality issues in institutional research. Then it is followed by…

A study was undertaken to solicit opinions from alumni on methods that might improve responses from graduate surveys. Two telephone surveys were conducted, one in 1991 which targeted the graduating classes of 1984 and 1989, and the second in 1994 among alumni of the classes of 1991 and 1993. In the 1994 survey information was gathered regarding…

This manual, the second part of a guide to assist colleges in field-testing the survey instrument "Student Goals Exploration" (SGE), is a technical treatment for use by researchers. The SGE is a survey designed to measure student goals for attending college and for enrolling in specific courses. Section I, "About the Student Goals…

A guide for conducting alumni surveys is presented, including 22 sample questionnaires. The first section on planning an effective survey strategy includes the following five articles: "Let's Take a Survey" (Cletis Pride); "Surveying Your Alumni: Or an Unexamined College Is Not Worth Loving" (Jocelyn Bartkevicius); "Make Your Survey Scientific"…

The Committee on Retirement of the American Association of University Professors initiated its first retirement policies survey in 2000 to address a lack of reliable and systematically collected information on retirement policies and practices across U.S. institutions of higher education. At the end of the 1990s, there was a sense that…

The status of part-time faculty at Ferris State College during the 1984 fall quarter was investigated. A total of 53 part-timers completed the survey, which was based on the concerns of members of the Ferris Professional Women's organization. It was found that part-time faculty members were likely to be female, 36-50 years old, married, with a…

Selected learning modes preferred by students at the Department of Business at Tuskegee Institute were investigated. Separate questionnaires were designed for students and faculty, each of which contained four general modal categories (environmental, pictoral, symbolic, and verbal) and subcategories. The student questionnaire allowed students to…

The study habits of adult college students over age 25 were compared to a group of younger students at the University of Wisconsin, Green Bay. The younger students were matched with the older groups on four characteristics: sex, major field of study, semester credit load, and class standing. All 56 participants were undergraduate students…

Drawing upon both the fund-raising and outcomes literature, a gift-giving model is described that explains the connection between a variety of alumni demographic characteristics, previous university experiences, and gift-giving interest and capacity. Donor behavior is viewed as a function of both capacity and motivation. However, the personality…