The COVID-19 pandemic provoked an urgency for many educators to integrate digital information and communication technologies in their educational practices. We explored how faculty members tackled the task of adapting their assessment practices during the pandemic to identify what is required to sustain and favour future quality development and…

The COVID-19 pandemic brought about sudden changes in pedagogical strategies in higher education. How faculty processed these changes, as well as their lived experiences during these shifts, has informed fundamental shifts in higher education that will last long into the future. The aim of this phenomenological investigation was to explore the…

The purpose of this study was twofold. The first aim was to better understand the selection criteria that college students of varying demographic backgrounds find most important when making a final selection of a college or university during their college search process and the promotional information they find to be most useful, particularly…

Leaders in higher education face increasing pressure to ensure their institutions are well-positioned to adapt to our changing world. As part of responding to these demands, a growing number of institutions have established dedicated teams of in-house experts to support this work and the culture change around it, broadly termed academic change or…

The COVID-19 pandemic has required new marketing strategies for leveraging brand equity among Higher Education Institutions. Previous research has uncovered the impact of electronic word of mouth in the Higher Education Institutions' service industry, so this research extends our knowledge of the effects of electronic word of mouth on Higher…

This article examines the impact of course modality on student evaluation of courses and professors. Data were collected through the "Student Perception of Instruction" end of course rating form at the University of Central Florida (UCF), which contains nine items and maintains student anonymity. The findings indicate that while course…

This national qualitative exploratory study utilizes a critical social class lens to analyze how nontenured part-time faculty members' relationships with their tenured/tenure-track colleagues and management shape their attitudes and behaviors toward their employment in higher education during the COVID-19 pandemic. The 54 participants were…

Purpose: The pandemic brought by COVID-19 in March 2020 shook the entire world, compelling everyone to remain indoors. Most B-Schools were unprepared for such a situation and did not have the resources to carry out the teaching and learning activities. B-schools then adopted online and hybrid modes of learning to impart education to their…

What 'sources' of knowledge do higher education students draw on, to prepare for exams? And has the pandemic made any difference? The study presented in this paper addresses these questions, in the belief that gaining awareness of the sources through which students learn is important for the instructional design of the courses and the evaluation…

This study examined the lived experiences of Latina mother-practitioners in student affairs during the COVID-19 pandemic. The pandemic affected individuals in a variety of ways, and as people continue to grapple with its evolution, exploring the experiences of Latina mother-practitioners ensures they are a part of research related to it.…

The COVID-19 pandemic brought monumental changes to life around the world, including drastic changes to how traditional face-to-face (F2F) American university courses have been conducted. In Spring 2020, institutions of higher education had to move courses fully online (if they were mid-term) or in some cases end a term of F2F only to return from…

Although the influencing factors on the use of e-learning (EL) were examined in previous studies, the physical characteristics of the educational environment and their impact on the use of EL during the COVID-19 pandemic are still to be investigated. Therefore, to bridge this gap, this study adapted TAM as a theoretical model and extended it by…

One of the challenges experienced in South African higher education (HE) is a lack of access to affordable, appropriate textbooks and other teaching materials that can be legally shared on online forums and the Internet. There are also increasing calls to address transformation and social justice globally and in South African HE through curriculum…

Remote learning has long existed as a learning modality in the education sector, where it has been seen more as an alternative option for receiving education rather than a common learning modality until the entrance of a global pandemic -- COVID-19, also known as the coronavirus -- that hit the world by surprise in late 2019. This study was…

Background: Research into online exams in higher education has grown significantly, especially as they became common practice during the COVID-19 pandemic. However, previous studies focused on understanding individual factors that relate to students' dispositions towards online exams in 'traditional' universities. Moreover, there is little…