Research support services at The University of Queensland Library (UQ Library) have evolved in response to the global and national drivers, which have impacted on broader University strategy. UQ Library's success in responding to these drivers has involved leveraging the information within, and capacity of, the institutional repository, the core…

Recent years have seen a growing emphasis on modern special collections (in themselves no new phenomenon), with a dichotomy between guidance for detailed cataloguing in "Descriptive Cataloging of Rare Materials (Books)" (DCRM(B), 2007) and the value of clearing cataloguing backlogs expeditiously. This article describes the De la Mare…

The digital humanities (DH) are attracting considerable attention and funding at the same time that this nascent field is striving for an identity. Some research libraries are making significant investments by creating digital humanities centers. However, questions about whether such investments are warranted persist across the cultural heritage…

Since it was released on November 30, 2022, ChatGPT has offered numerous opportunities for higher education professors to improve their course offerings. However, not all information provided by the application is accurate. The application has been known to yield highly inaccurate information with high confidence. Yet, with that knowledge, ChatGPT…

Visual literacy is essential for 21st century learners. Across the higher education curriculum, students are being asked to use and produce images and visual media in their academic work, and they must be prepared to do so. The Association of College and Research Libraries has published the "Visual Literacy Competency Standards for Higher…

Using citation analysis, the authors examined the journals cited in theses and dissertations over the first five years of the Water Resources Graduate Program at Oregon State University. These journal titles were compared to the titles predicted as being important in the 2003 Oregon State University Libraries new program (Category I) review. A…

The Australian Government's Higher Education Participation and Partnerships Program aims to encourage greater participation of students from low socioeconomic backgrounds in higher education. Historically, participation and retention rates of students from underrepresented groups have been less than for the majority of school leavers. Universities…

Accreditation is critical to the viability of institutions of higher education. Each of the six regional groups that accredit two- and four-year institutions has standards specifically addressing online or distance learning. In general, these standards require institutions to show that distance learners have adequate access to appropriate library…

The purpose of this article was to examine how technological advances in research affect The University of West Alabama's mission as well as its resources available to students through the curriculum lab as the lab should be an integral part of the University's offerings. Living in the age of the instant, the prevalence of information available…

Student consulting is a form of problem-based learning through which students work on strategic issues for organizations. To explore how students perceive their research-related tasks, 15 student consultants were asked to evaluate their comfort levels with seven tasks--adapted from the Association of College and Research Libraries' Information…

Western Illinois University Libraries has cut online serials subscriptions in the past 2 years. The librarians were guided by the statistics for downloads provided by the publishers of the journals. However, questions were raised by both professors and librarians regarding the exact meaning of the statistics. This caused the electronic resources…

Gathering qualitative information about usage behavior of library Web sites is a time-consuming process requiring the active participation of patron communities. Libraries that collect virtual reference transcripts, however, hold valuable data regarding how the library Web site is used that could benefit Web designers. An analysis of virtual…

In 2005, the Library at UNSW began a comprehensive restructuring process that fundamentally changed the provision of services to its academic community. A primary aim of this process was to increase flexibility of service development and delivery and so to improve research support. The motivation for reformed services arose from considerations…

This article explores the literature that focuses on the various roles librarians and libraries play in distance education settings. Learners visit libraries either in person or via networked computing technology to ask for help with their online courses. Questions range from how to upload a document with a learning management system, to how to…

This article serves as a primer for assessment and evaluation design by describing the range of methods commonly employed in library settings. Quantitative methods, such as counting and benchmarking measures, are useful for investigating the internal operations of an access services department in order to identify workflow inefficiencies or…