This case study investigated the influence of quality systems on meeting performance funding criteria in Wisconsin Technical College System institutions. Using qualitative text-analysis methodology, the case study identified the common processes, systems, values, and culture of three Wisconsin Forward Award-recognized technical colleges, looking…

Strong and stable school leadership is critical for success in schools across the nation. The duties of the principal are many and varied. Principals, for example, can oversee instruction, purchase curricular materials and supplies, and provide professional learning and supports for teachers. Carrying out these duties effectively makes a…

The education system of the United States is not adequately preparing a large proportion of its students for college, career-training, and, ultimately, jobs that provide enough income to support a middle class standard of living. Because the education system has failed to attain hoped-for outcomes, some states are investigating new systems,…

In the United States, as public demands for quality teachers have escalated, there has been a corresponding increase in national policy efforts to tie the standards of student success to teacher preparation, licensing, and evaluation. This conceptual paper examines how national authorities used specific policy tools to usurp the state's…

Twenty years ago, when the late Albert Shanker, then president of the American Federation of Teachers, endorsed the notion of innovative schools operating outside conventional district bureaucracies, his aim was to put teachers at the helm. Fast-forward two decades from Shanker's then-radical proposition and there are nearly 80 teacher-governed…

Purpose: The education system globally has moved from a push-based or producer-centric system to a pull-based or customer centric system. Malcolm Baldrige Quality Award (MBQA) model happens to be one of the latest additions to the pull based models. The purpose of this paper is to develop a generic framework for MBQA that can be used by…

Action research can play an important role in institutional research endeavors to improve the quality of organizational performance in higher education. This article outlines how the action research perspective informed a research design that integrated fragmented and isolated student success initiatives at a large urban two-year institution where…

Until 1985, higher education was a growth industry, and new programs were a by-product of that growth. Now, new programs must be justified by extensive data analysis. This trend and others indicate governing boards are taking the new-program approval process seriously. (MLW)

This report presents information about the condition of the University of Wisconsin system (UW) and its progress toward educational excellence. The first section, "Context and Capacity," describes the environment and resources available to the UW system to fulfill its mission as a context for understanding progress on the six goals…

The state policy implications of using higher education performance indicators for accountability purposes are examined, based on the experiences of 10 case study states (Colorado, Florida, Illinois, Kentucky, New York, South Carolina, Tennessee, Texas, Virginia, Wisconsin) and others that have initiated such efforts. Specific issues that must be…

Findings of a Southern Regional Education Board study of management flexibility and state regulation in higher education are discussed in five chapters. James R. Mingle in "Management Flexibility and State Regulation: An Overview" outlines the scope of the study, which focused on administrators' and board members' views on management…

Malcolm Baldrige Awards has established a framework of operations in order to encourage accountability, transparent decision making, and optimal use of available resources. In 2001, the University of Wisconsin at Stout was the first higher educational institute to receive this award. Their operation has been prioritized into the factors of:…

A discussion of the performance indicator system used at the University of Wisconsin to provide feedback to stakeholders and encourage continuous improvement of services includes background on the system's context and development, legislative and governing board involvement, resulting recommendations, and three examples of specific accountability…

The processes and effects of state performance audits of postsecondary academic programs are illustrated by case studies in Wisconsin and Virginia. Main problems are: the difficulty of establishing legislative intent; lack of appropriate performance indicators, measures, and standards, and issues of timeliness and impact. (MLW)

A 1979 study conducted by the Colorado Commission on Higher Education to develop a plan for assessing and increasing faculty productivity is described. The central issue was the demand for individual faculty, departmental, and institutional autonomy versus demand by the political system for evidence that the faculty it funds produces adequate…