This paper will deal, firstly, with the South African context, that cries out for attention to responsible language assessment. The renewed interest in language testing in South Africa is well illustrated in assessments of language ability for educational purposes generally, and more specifically in the assessment of academic literacy. Secondly,…

This study commences a process of developing a scale for the measurement of service quality in higher education in South Africa and also examines the relationship between the measures of service quality on the one hand and some other related variables such as intention to leave the university, trust in management of the university and the overall…

Tested the hypothesis that the Raven's Advanced Progressive Matrices test has the same construct validity in African university students that it does in non-African university students. Differences in results for 294 engineering students in South Africa show that differences are not attributable to cultural peculiarities of the test, but are a…