The current research focused on the designing of questionnaire for factors that impact student learning outcomes in tertiary educational system in underdeveloped nation Pakistan. A pilot study was conducted for the designing of questionnaire to collect data on perceived factors that impact student learning outcomes. The selected Higher Education…

This empirical investigation was aimed at conceptualizing, developing and validating a scale for the measurement of the quality of higher degrees by research (HDR-QUAL). For that purpose, this study specifically measured perceptions of higher degrees by research (HDR) students about the constituents of HDR quality in Pakistani tertiary education…

Gap means difference between perception and expectation. Identification of gap provides an opportunity to bridge it and thus to enhance the service. Higher education is getting popularity as a service industry day by day. This study focuses to identify the gaps in service quality of higher education by using a self-developed instrument on the…

The basic purpose of the study was to explore the influence of workplace incivility on the total quality management practices implementation in higher education institutes of balochistan. The data was collected through questionnaire and the sample size of the study was 381. The reliability and validity of the questionnaire was checked through…

The IADIS CELDA 2012 Conference intention was to address the main issues concerned with evolving learning processes and supporting pedagogies and applications in the digital age. There had been advances in both cognitive psychology and computing that have affected the educational arena. The convergence of these two disciplines is increasing at a…