In an age of increased focus on improving the student learning experience and engaging in quality improvement processes within academic programs, higher education institutions need to clearly articulate expectations and criteria for the assessment of students' learning to support academic programs in achieving their goals. Given the need for a…

This case was developed for use in a course on entrepreneurial education that focuses on leadership. Background from Blue Stone University, including information on its mission, organizational structure, metrics, entrepreneurial programs, and stakeholders, is presented. This case explores how a school within a university approached the creation of…

Evidence of the emergence of accountability expectations for higher education in the United States and throughout the world is abundant; it is in national reports, conference themes, mandated assessments, accreditation guidelines, and government statues and regulations. Yet some research establishes that business, political, and academic…

Planning ahead, practicing your response for various scenarios, being open and honest, showing empathy and respect for other peoples' perspectives and assuring stakeholders that you have the situation covered are the foundations of communicating successfully during a crisis, experts say. This article provides strategies for Community College…

There is no shortage of challenges facing postsecondary institutions in the US. One that cuts to the core of the enterprise is whether they are preparing their graduates to live productive, civically responsible lives in a dynamic global marketplace mapped onto diverse, yet increasingly interdependent, social and cultural systems. Much of the…

State governors have the potential to impact their states' public higher education systems in a variety of very significant ways. The findings for the 33 governors included in this study suggest a great deal of variation in the extent of their authority and influence. Governors' composite ratings of formal authority and informal influence are…

Understanding the institutional context of financial issues and related communication enhances the effectiveness of student affairs administrators within their areas of responsibility and as leaders of change on campus. This chapter focuses on key aspects of developing a comprehensive communication strategy.