This article explores the perceptions of 3164 students and 727 teachers about the quality of online higher education in Chile. The aim is to analyse the results collected through two questionnaires on the perspectives of educational quality. A statistical analysis was conducted to compare groups, and significant differences were identified. The…

Over the past 30 years, quality assurance in higher education has rapidly developed on a global scale and become a widely studied research topic. However, a good deal of the research on this issue has been subject to an instrumental bias. The attention given to the technical features and expected results of quality assurance has overshadowed the…

Purpose: This study aims to review processes of accreditation for Chilean Universities. Along with cataloguing evolutionary milestones, the study analyses effects at the institutional and program levels. Design/methodology/approach: The study adopts a meta-evaluative approach and is based on secondary information sources, including both…

Purpose: This paper aims to present the lessons learned during the design and implementation of a quality assurance system (QAS) in an academic unit and considers the regulatory changes to institutional accreditation in Chilean higher education, the international standard ISO 21001:2018, and the stakeholders' requirements.…

This article offers a new approach to quality, focusing on the dimensions that gather around it. The mismatched goals of controlling and improving higher education continue to trouble the conceptual clarity of accountability. Quality in higher education emerges as something agreed upon (to varying efficacy) through accountability measures, rather…

This study reviews the performance of the Improvement of Quality and Equity in Higher Education programme (MECESUP). MECESUP was executed in three stages between 1999 and 2016 by Chile's Ministry of Education and its directly state-subsidised university sector, with World Bank financing and advisory. The account explores achievements and failures…

Applying grounded theory to 33 expert interviews about the underperformance of higher education in Peru, Chile, Argentina, Uruguay, and Mexico, this study indicated that the historical tradition of autonomy has fostered weak government control, revealing a host of issues common across these countries in their higher education system. This study…

Using critical discourse analysis (CDA), we explored how educational leaders and policymakers in Mexico, Peru, Chile, and Argentina address complex issues while responding to -- and in fact, developing -- broader understandings (discourses) on the role of higher education in Latin America. Fairclough's (1993) theory of discourse underscores that…

This article reports the results of a study about the views of quality managers, in Chilean universities, with regard to the meaning of quality in higher education. The article begins with a brief description of Chilean higher education system. It portrays the context of the last 30 years, with a growing number of universities and little state…

Chilean higher education has expanded greatly in recent decades, primarily through drawing on the private contributions of students and families, and an increased number and variety of institutions. In the context of attempts to address criticism that the sector is not free, public or high-quality enough, this article examines the association…

It is fairly established that Chilean higher education presents a high level of Habermasian "privatism," as long labeled by José Joaquin Brunner, being among the world's most privatized systems in terms of who pays, who is held to benefit directly from its action and who controls it. Less clear, however, is the contribution of public…

This article presents a critical-political discourse analysis of the media debate over quality assurance in higher education, which occurred in Chile after the 2011 student movement. Students criticized the privatization of higher education and the multiple flaws of this sector, which included corruption scandals during the process of quality…

During the last five years a group of universities in Chile started to implement admissions programs that consider the achievement of students in context of the educational opportunities they had, thus reducing reliance on the national college entrance exam. This study explores the program theories in a sample of these programs and their effects…

Growth and diversity have characterised higher education in OECD countries for fifty years. Chile is no exception and has experienced dramatic increases in the number of students, the range of institutions and the programmes that they offer. But wider participation and diversification are only part of the story. Chilean society remains highly…

Over the last 30 years, Chile and Mexico have been implementing neoliberal policies to reform their higher education systems. This report compares the development and impact of those policies within three main areas in both countries, namely: (1) trends and characteristics of the growing private higher education sector, (2) commercialisation and…