The purpose of this study was to describe how frontline student service professionals in Western Canadian higher education describe their personal engagement at work, through the lens of Kahn's (1990) theory of employee engagement and psychological dimensions of meaningfulness, safety, and availability. It was motivated by the prospect that…

Purpose: The purpose of this paper is to assess the relative effects of participation in cooperative education (co-op) and engagement in reflection upon previous work experiences on undergraduate students' vocational self-concept (VSC) at graduation. Design/methodology/approach: A cross-sectional survey of graduating students (n = 1,483) from a…

This paper is based on a study of three Confucius Institutes in Canada. The research aims to explore the nature of operations at Confucius Institutes, ranging from the selection of partnering Chinese universities, to the program planning at each individual site. Specifically, it focuses on the perceived impacts of the Confucius Institute…

Explores attitudes among Canadian news workers, finding that more professionalism, a less formal and smaller organization, media sector, and several social attributes lead to more job satisfaction. Shows that newspaper workers were most satisfied due to a combination of intrinsic factors, such as autonomy, authority, and control of work; and…

Spector's Job Satisfaction Survey was used to measure the job satisfaction of librarians in the three English-language universities in the Province of Quebec, Canada. Results showed that though librarians working in these institutions are generally satisfied, they are dissatisfied with communication and operating procedures. The relationship…

A survey of long-term academic librarians at English language Canadian universities attempts to determine which of four factors has the strongest influence over long-term careers: career commitment, organizational commitment, personal factors, or economic factors. Findings show career commitments far outweigh the other three factors, proving, in…

Defining absenteeism as "unscheduled leave," this report describes an attempt to analyze the factors involved in absenteeism, which produced no significant improvement, and an absentee counseling program instituted at the University of Guelph Library in October 1980, which resulted in improved attendance within a few months. (EJS)

This collection of 18 papers review the fundamentals in collective bargaining in higher education. Areas discussed include arbitration, grievance preparation, the collective bargaining process, diversity, technology, staff bargaining, and faculty and staff participation in employee involvement schemes. An annual legal update is included. The…

Values are important in understanding what a person wants from life, from work, and from the various roles that one plays in life. This study examined the most and least popular values chosen by diverse groups of people: 9,650 U.S. students in grades 7 through 12; 2,925 U.S. college freshmen; 571 Spanish-speaking Americans from Massachusetts and…