Nearly all academic librarians agree that academic libraries have to change in order to respond successfully to the new realities of the higher education environment, rapidly developing information and telecommunications technologies, and the crisis in scholarly communications. But there is little agreement on what must change, how the changes…

The for-profit sector of higher education has generated some disturbing headlines recently. Widely publicized charges of predatory recruiting practices have prompted new regulations and provided fuel for scorching criticism of the entire business model. But while the spotlight is focused on what for-profits are doing wrong, are people overlooking…

Data-driven decision making, popularized in the 1980s and 1990s, is evolving into a vastly more sophisticated concept known as big data that relies on software approaches generally referred to as analytics. Big data and analytics for instructional applications are in their infancy and will take a few years to mature, although their presence is…

There is no doubt that eProcurement technology has turned cumbersome paper-based processes into highly connected online systems. The most basic parameters of eProcurement range from shopping for or sourcing goods, to creating purchase requisitions and getting them approved, to placing orders with suppliers, to receiving invoices--all…

On February 9 and 10, 2010, fifty leaders from colleges, universities, corporations, professional associations, and state networks met in Tempe, Arizona, to discuss cloud computing and the impending shift in the mix of where infrastructure, applications, and services are sourced. This group identified a set of actions that colleges and…