Higher education is deploying a range of innovative strategies in response to rising costs and financial challenges. This report presents findings from a NASPA [National Association of Student Personnel Administrators] study on cost-saving initiatives at three institutions. Each institution aimed to creatively address different areas affecting…

This article describes the process and role frontline access and public service staff play in needs assessment and evaluation of user services, specifically in understanding the voice of the customer. Information includes how the University of Arizona Libraries have incorporated daily data collection into the strategic planning process, resources…

This guide provides step-by-step instructions for donors on how to target their giving, with profiles of successful gifts. American philanthropists long have been generous in their support of colleges and universities. But donors do not always find the results they envisioned for their generosity and good intentions. ACTA has responded by…

Research in social cognition laboratories and in simulated legal settings demonstrates that people often do not understand the statistical properties of evidence and are unable to detect scientifically flawed studies. In a mock jury study, we examined the effects of an evidence-based transcript on scepticism towards evidence obtained in flawed…

Data-driven decision making, popularized in the 1980s and 1990s, is evolving into a vastly more sophisticated concept known as big data that relies on software approaches generally referred to as analytics. Big data and analytics for instructional applications are in their infancy and will take a few years to mature, although their presence is…

Policy analysis provides the framework for enrollment planning in the Arizona university system. The new planning model consists of a statement of principles, a five-year strategic plan, an enrollment demand model, determination of institutional capacities, development of strategies to meet demand, and analysis of policy choices and consequences.…

One of the working papers in the final report of the Arizona Board of Regents' Task Force on Excellence, Efficiency and Competitiveness, this document discusses the efficiency of the Arizona state universities' support services. Faculty, staff, and students were asked to rate the quality, importance, and change in quality of the services provided…

A study is reported that examines the influence of rural or urban backgrounds on physicians and their spouses in their choices of location for practicing medicine. The results indicate that the size of community of origin of both physicians and their spouses seems to be a poor indicator of medical practice location in Arizona and New Mexico. (JMD)

In responding to internal and external pressures for accountability in higher education, especially in the areas of improved learning outcomes and student success, IT leaders may soon become critical partners with academic and student affairs. IT can help answer this call for accountability through "academic analytics," which is emerging…

One of the working papers in the final report of the Arizona Board of Regents' (ABOR) Task Force on Excellence, Efficiency and Competitiveness, this document looks at ABOR and at the governance and decision making processes of Arizona's three public universities. ABOR is a body corporate charged with the governance of the three universities, which…

One of the working papers in the final report of the Arizona Board of Regents' Task Force on Excellence, Efficiency and Competitiveness, this document presents information on a review of the management efficiency of the state's three universities and the board office and of the funding and allocation system for the state universities. The most…

This report discusses how the Arizona Board of Regents, which has governing authority over the state's three public universities, dealt with the inability of the universities to respond to new societal needs in a timely manner; a major impediment was felt to be tenure. After a series of meetings of administrators and faculty leaders, the Board…