There is almost nothing more frustrating to an institutional researcher than seeing university leaders ignore data. The case study in this article examines how an institutional research office was able to put data to work in enrollment services and produce record-setting numbers of applications, admissions, and confirmations within a nine-month…

Many public university systems rely on their own institutional research (IR) offices, in addition to the IR offices from their member institutions, to help conduct the work of the university system. In this chapter, the author illustrates the type of work conducted by system-level IR offices using a nontraditional data source that can be used to…