This research focuses on identifying successful approaches used by university ombuds offices to enact change regarding dispute resolution options within their academic institute. The field of Ombuds has grown steadily in North America since the 1970s and is widely used by private industry, academia, and government organizations to deploy…

The COVID-19 pandemic has had an irreversible impact on the higher education sector. The disruption of the COVID-19 pandemic created challenges for university leaders and their stakeholders who needed to reinvent themselves to operate their campuses during the pandemic (Garcia-Morales et al., 2021). The purpose of this study was to conduct…

Studies have revealed the challenges facing management and the role the manager has with respect to facilitating team development. This exercise builds upon the knowledge a management student gains via textbook and/or classroom lecture concerning the stages of team development and offers real-world examples of the challenges facing managers when…

When students, professors, and faculty understand the tasks associated with their institutional roles, it can help them more easily negotiate power differentials and take conflict less personally. Our framework of role-to-role relationships reduced explosive drama in a case study with a higher education president and vice president locked in a…

There is a growing body of literature on the roles that deans play in challenging times; however, what is often missing are deans' own voices as they reflect on their experiences trying to manage the dilemmas and crises inherent in their work. This is particularly true of the past few years when deans have managed unprecedented levels of…

In this study, I focused on African-American women who have pursued and continue to pursue administrative roles at a predominately White institution in the Midwest. Using a phenomenology approach, that employed an initial questionnaire sent to various marginalized groups in the Midwest to women who fit the research criteria. After completing the…

This case study explored the consideration, inclusion, and significance of market forces in the development of strategic planning at higher education institutions. The design examined methods, procedures, behaviors, and attitudes that Presidents in higher education applied to designing strategic planning processes. Guiding this examination was the…

It is well-established fact that sexual assault survivors who report the violence they endured are retraumatized by the reporting process, but there is limited research on how these institutional betrayals are enacted. The current study draws on ethnographic observation and interview data to explore how 24 administrators use gendered…

Speculative reform jumps the gun on notions of data-driven reform, requiring administrators to anticipate and act to ensure problems (and the data that would show them) do not materialize. Speculative reforms are incapable of delivering the outcomes they promise, as they are fueled by a fear of the future that their reforms do not extinguish. In…

It is hard to comprehend how U.S. universities and colleges could effectively manage their international engagements without a Senior International Officer (SIO), a position that has grown in scope and complexity over recent decades and continues to evolve as we enter a new era for international mobility and academic linkages. As crucial a role as…

This study focused on the critical intersection of workforce development and innovation engineering management within the Nevada System of Higher Education. The research problem centers on the lack of expertise in innovation engineering management roles when developing workforce development programs, contributing to a widening skills gap and the…

Philanthropy does not exist without democracy in civil society in America. Higher education is a major builder of a civil society. The central research question is: What do university presidents need to know about philanthropy to provide relational leadership supportive of the advancement of democracy in American civil society? The study…

Despite the increasing number of women in STEM professions and higher education, they are underrepresented in middle management leadership roles. In these roles, they face challenges balancing multiple demands, especially in male-dominated cultures. This research used a life history approach to investigate the role identities of three female…

Purpose: The purpose of this study is to analyse the role of line management in promoting Diversity, Equity and Inclusion (DEI) in Higher Education Institutions (HEIs). Transformational leadership (TL) promotes DEI, and autocratic leadership curbs it. Design/methodology/approach: The research approach is deductive from existing literature followed…

This study examines the effort of one higher education college in China to see how it secures external funding resources to enhance its educational programs. The college is known for its success in getting external funding in addition to public revenue appropriations. The researchers took a case study approach by first reviewing the current…