We are in the age of information and communication technology (ICT), where the learning communities (i.e., learners, teachers, scholars, etc.), mainly in higher education domains, are more technology dependent. The stakeholders always handle advanced research, study and technologies, and therefore they need some authentic and updated information…

This multi-phase dissertation explores how student placement management software can be evaluated, selected, adopted, and diffused within a university setting, considering multiple stakeholders with varying needs and differing levels of decision-making authority. Utilizing a case study design and Roger's Diffusion of Innovation framework (2003),…

The paper analyses the grades assigned by the professors of the University of Milan to their students at the end of written exams, comparing what happened in academic year 2018-19 and in academic year 2020-21, i.e., before and during the crisis caused by the COVID-19 pandemic. In March 2020, the lockdown closed the classrooms, stopping…