Descriptor
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| Zhao, Jensen J. | 4 |
| Alexander, Melody W. | 1 |
| Davis, Rodney | 1 |
| Dye, Lee J. | 1 |
| Perreault, Heidi | 1 |
| Ray, Charles M. | 1 |
| Waldman, Lila | 1 |
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| Journal Articles | 4 |
| Reports - Research | 3 |
| Guides - Classroom - Teacher | 1 |
| Opinion Papers | 1 |
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Peer reviewedZhao, Jensen J.; And Others – Delta Pi Epsilon Journal, 1995
To determine how continuous process improvement (CPI) affects students' business writing ability, 24 students were taught using CPI and 22 with a product-based teaching approach. CPI had a positive effect on basic writing skills but no positive effect on student attitudes. It facilitates significant continuous improvement, and preexisting skills…
Descriptors: Business Education, Business English, Higher Education, Student Attitudes
Peer reviewedZhao, Jensen J.; Ray, Charles M.; Dye, Lee J.; Davis, Rodney – Office Systems Research Journal, 1998
Executives (n=63) and office-systems educators (n=88) recommended for workers the following categories of computer end-user skills: hardware, operating systems, word processing, spreadsheets, database, desktop publishing, and presentation. (SK)
Descriptors: Business Education, Computer Literacy, Employer Attitudes, Employment Qualifications
Peer reviewedZhao, Jensen J.; Alexander, Melody W.; Perreault, Heidi; Waldman, Lila – Delta Pi Epsilon Journal, 2003
A survey of distance education technologies received responses from 81 business faculty and 153 students, who indicated that e-mail, Internet lectures/assignments, and discussion groups were most frequently used. There were few differences between teachers and students. A technology's frequent usage and positive impact on productivity did not…
Descriptors: Business Education, Computer Use, Distance Education, Higher Education
Peer reviewedZhao, Jensen J. – Business Communication Quarterly, 1996
Describes how the case method can be used in business communication classes to help students develop crucial abilities. Notes that it is most productive when students are actively involved in individual analysis, group and class discussions, and group report writing. Defines criteria for selecting a case, and outlines a step-by-step approach to…
Descriptors: Business Administration Education, Business Communication, Case Method (Teaching Technique), Class Activities
