Written by the director and staff of the first, and one of the largest, teaching centers in American higher education--the University of Michigan's Center for Research on Learning and Teaching (CRLT)--this book offers a unique perspective on the strategies for making a teaching center integral to an institution's educational mission. It presents a…

Sixty training tips are presented for university phonathon fund-raising managers, focusing on training materials, the training session, role playing, talking points with trainees, togetherness, food and prizes, morale boosters, talking points with prospects, and how to ask for a pledge. (DB)

Contends that empirical research using laboratory experimental economics has flourished during the past decade. Discusses how two practitioners of experimental economics integrated their research interests into undergraduate economics education. Describes three computerized exercises and includes samples of student handouts and activities. (CFR)

Outlines training suggestions for college volunteers in fund-raising phonathons: presenting the basics (nature of charitable giving, fund-raising on their campus, the annual fund, and specific reasons for soliciting); using role-playing as a training technique; monitoring and retraining as needed; and keeping volunteers motivated. Use of…

Based on material developed by the National Institute for Dispute Resolution (NIDR), this practical resource guide shows principals, district administrators, counselors, and teacher educators how to diagnose conflicts, handle difficult confrontations, and implement appropriate mediation and problem-solving strategies. Extensive examples and…

Describes the "social action theater" approach to diversity training in colleges and universities. The method uses one-act plays to present diversity issues in a way that creates conflict among characters and promotes audience discussion. Issues in using social-action theater are examined, including benefits, determining level of campus…

Asserts that the computerized stock market simulation described by Williams and Walker is complex and a better approach to teaching financial economics. Describes a noncomputerized version of the same teaching activity used to teach asset valuation to undergraduate financial economics students. (CFR)

Describes development and design of the University of Delaware's faculty development program, which uses a variety of technology applications and resources to encourage individual exploration of technology, develop teamwork skills, adapt to fast-changing content, accommodate diverse learning styles, use asynchronous communication options, provide…