This report from JFF with a select group of community college practitioners, makes the case for policymakers, employers and practitioners to invest in and strengthen short-term credentialing programs to rapidly retrain unemployed workers for better career prospects, especially workers affected by the COVID-19 pandemic. It includes key commitments…

The Helping Relationship Inventory was used to see whether objective improvement in medical student (n=109) communication skills occurred in a relatively brief (nine-hour) small-group course in interviewing. The study demonstrated that even brief small-group interviewing courses can effect a positive change in communication skills. (Author/MSE)