The new faces on the help desk are younger, work for cheap, and may be the tech savviest in the building. This article describes how two IT training programs are teaching students valuable technology skills while providing schools with a much-needed lift to their troubleshooting teams. The programs--Generation YES and Mouse Squad--put students at…

This report contains two studies. The first study was conducted in order to obtain a profile of Kansas students in the 1999 class of National Merit Semifinalists (NMSFs). A survey was mailed to 166 students. Data were analyzed in terms of age, gender, race, language, family characteristics, high schools attended, extracurricular activities,…

A survey was mailed to 169 Kansas students in the 1993 class of National Merit Semifinalists (NMSFs). Data were analyzed in terms of age, gender, race, language, family characteristics, high schools attended, extracurricular activities, leadership positions, part-time work, travel experiences outside the United States, high school programs,…