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ERIC Number: EJ1281131
Record Type: Journal
Publication Date: 2021-Jan
Pages: 33
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0167-8507
EISSN: N/A
Person Reference and Recognition in Shift Handovers: An Analysis of Interactions between Japanese and International Care Workers
Mori, Junko; Shima, Chiharu
Multilingua: Journal of Cross-Cultural and Interlanguage Communication, v40 n1 p33-65 Jan 2021
The current study examines how Japanese and international care workers at a geriatric healthcare facility in Japan manage one of the most fundamental elements of handover interactions -- person reference and recognition to identify a particular care receiver and discuss their specific conditions and needs. By using Conversation analysis (CA) as a central mode of inquiry, this study examines how the participants approach the establishment of referential common ground while simultaneously attending to the progressivity of ongoing activity, and how written records on care receivers are incorporated into the process. The juxtaposition of three international care workers' performances effectively illustrates how the international care workers' performative competence is co-constructed with their Japanese colleagues in this interactive process and how the participants exhibit different kinds of orientations towards the activity arranged for the dual purpose of actual handover and for the international care workers' language learning and socialization. As a contribution to a growing body of CA studies of second language talk at work, this study considers possible tensions between engaging in a language-learning activity regarding specific linguistic elements during a particular professional activity and learning to become a competent actor in the particular activity.
De Gruyter Mouton. Available from: Walter de Gruyter, Inc. 121 High Street, Third Floor, Boston, MA 02110. Tel: 857-284-7073; Fax: 857-284-7358; e-mail: service@degruyter.com; Web site: http://www.degruyter.com
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Japan
Grant or Contract Numbers: N/A