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Direct linkNisar, Muhammad Azfar; Ahsan Rana, Muhammad – Journal of Public Affairs Education, 2019
This case examines key change management challenges faced by public managers by discussing multiple policy and procedural changes introduced in the Primary & Secondary Healthcare (P&SH) Department, Punjab, Pakistan to improve its medicine procurement process. Under immense political pressure to introduce quick, visible and effective…
Descriptors: Hospitals, Change Strategies, Medical Services, Political Influences
